Drivers & Software

[JohnMcGill21]

Hi! Im new here, and new in "PC gaming" so, as I didnt find any information about this, I guess is an amateur problem. This message that you see in the image appears every time I want to launch a game. How can I solve this?

[xSwarlz · Accepted solution]

I am having the same issue with my new PC. I could not figure out why. I've tried everything.. Alienware support could not even figure it out.. the last suggestion they had was to install dx9 and VulkanRT (LunarG) and uninstall AMD Adrenaline. This stopped my game from crashing and seemed to make my PC run more efficiently, however did not solve the error issue. I was also told to contact AMD directly as it is their software. Hope this helps a little! If you have found a solution, please let me know! 

[JohnMcGill21]

Hi! Im new here, and new in "PC gaming" so, as I didnt find any information about this, I guess is an amateur problem. This message that you see in the image appears every time I want to launch a game. How can I solve this?

[kingfish]

Multiple posts are against forum rules

[JohnMcGill21]

Another moderator sent me the rules about posting. Now I understand how to do it haha. Thank you.

[xSwarlz · Accepted solution]

I am having the same issue with my new PC. I could not figure out why. I've tried everything.. Alienware support could not even figure it out.. the last suggestion they had was to install dx9 and VulkanRT (LunarG) and uninstall AMD Adrenaline. This stopped my game from crashing and seemed to make my PC run more efficiently, however did not solve the error issue. I was also told to contact AMD directly as it is their software. Hope this helps a little! If you have found a solution, please let me know! 

[JohnMcGill21 · Accepted solution]

I didnt find a proper solution. Ive just changed the mode from AMD Smart Access Graphics Mode to Hybrid Graphics Mode.

[u7QO8]

try to clean boost first and change setting that u want