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Drivers & Software

nickbrooker
Adept I

Re: Purple-ish desktop screen after clean-installing the newest 19.5.2 drivers

I think there may be a few different issues at play.

I have an RX580 and as soon as a choose the driver manually I still get the green screen. If you run the AMD clean up utility and then update the generic window display adapter after it goes to version 17.1.1 and that is fine.  I tried version 18.12 as well and that had the same problem.

It seems for my issue anything newer than 17.1.1 goes pink/green/blue screens and this was not the case before window 1903 so i tlooks like AMD and microsoft need to talk about this. Someone has some pretty crap QA.

Fortuntely this box runs linux 90% of the time and has no issues with the opensource AMD drivers so I think I can rule out hardware.

bigmalloyman
Adept I

Re: Purple-ish desktop screen after clean-installing the newest 19.5.2 drivers

This is the exact behavior I saw with an rx580 and a new rx 5700 with 19.7.1, did not have the same issue with 19.7.2.

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gabriel02v
Adept I

Re: Purple-ish desktop screen after clean-installing the newest 19.5.2 drivers

So, guys, from your driver instalations feedbacks it can be somehow conclusioned that any driver published after windows 10 1809 release that has been installed on the newest version of windows 10 (1903) is causing those purple/red/green/blue screens.

With an older driver 18.1.1 you won't get any purple screens anymore; though it is not an honest solution, it's better that using even older 17.1.1 that come by default in windows 10 update. At least for the owners of rx400, rx500 series this shouldn't be a problem, because the driver 18.1.1 should be mature enough (almost 15 months after the initial release of rx 400 series)

The latest driver that will work flawlessly on win 10 1903 should be 18.08. Has anybody tried this version? 

boton_deak
Journeyman III

Re: Purple-ish desktop screen after clean-installing the newest 19.5.2 drivers

+1 - I'm experiencing the same issue. Sapphire Nitro RX590+ . Only happens when i extend my desktop to my other monitors.

Driver version: 19.7.2

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joecrow
Elite

Re: Purple-ish desktop screen after clean-installing the newest 19.5.2 drivers

Well at least this is listed now as a known problem in the latest release notes (19.7.3), hope we can expect a fix soon.

ddelamare
Adept I

Re: Purple-ish desktop screen after clean-installing the newest 19.5.2 drivers

Thanks for the update! Eventually... lol

ddelamare
Adept I

Re: Purple-ish desktop screen after clean-installing the newest 19.5.2 drivers

I've just performed the latest update 19.7.3 express install and no DDU.

Every went perfectly with my Radeon VII, No colour overlay issues on any of

my two screens. Issue seems resolved for me.

I'm not sure AMD were referring to on their notes about 'Users with a

certain system configuration may see a green screen', clearly it's a driver

issue lol

AMD telling me to remove my gpu and try it on a friend's pc LOL... It's a

crazy world.

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nickbrooker
Adept I

Re: Purple-ish desktop screen after clean-installing the newest 19.5.2 drivers

Happy to report installing 19.7.3 over 17.1.1 as well as a Windows update KB4505903 and I have been able to run a game that would always turn pink previously.

The KB notes mentioned soem colour issues as well.  So not sure if it was one or the other, or both but so far so good.

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joecrow
Elite

Re: Purple-ish desktop screen after clean-installing the newest 19.5.2 drivers

Installed 19.7.4 after DDU uninstall, no problems this time with strange colouration. It is still listed in the Release Notes so my guess is, if it is fixed, then it was Win 10 update KB4505903, which got installed yesterday.

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jellemees
Adept II

Re: Purple-ish desktop screen after clean-installing the newest 19.5.2 drivers

I have the purple/green screen somethimes when my monitor goes to sleep and when I turn the screen back on. Very strange but when I right-clickon my desktop and open displaysettings, all colors return to normal. Anyone else with this issue? ( using latest drivers and windows )

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