Win10 10.0.17763 Build 17763
MSI BaseBoard Product Z170A GAMING M5 (MS-7977) -> latest BIOS
Installed Physical Memory (RAM) 32.0 GB
Processor Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4008 Mhz, 4 Core(s), 8 Logical Processor(s)
MSI RX 480 OC 8Gb
4K Philips Display - using displayport
I've been banging my head for the past 48h trying to make my RX 480 to work with Windows due to some "Windows only" software that I need for my job. I have tried the "autodetect utility" and the following driver versions:
Adrenalin 2019 Edition 19.2.2
Adrenalin 2019 Edition 19.1.1
#win10-64bit-radeon-software-adrenalin-edition-18.8.1-aug17
#win10-64bit-radeon-software-adrenalin-edition-18.9.1-sept12
#win10-64bit-radeon-software-adrenalin-edition-18.10.1-oct18
#win10-64bit-radeon-software-adrenalin-edition-18.11.1-nov8
#win10-64bit-radeon-software-adrenalin-edition-18.12.1-nov29
I made a clean windows install everytime -it takes a lot less than the "uninstall procedure". The win and driver installs were made in "offline" mode. Sadly, the results were the same for all drivers- black screen.
Installing the Windows 10 in "online mode" and letting Windows do its thing resulted in a "nerfed" 4K 30hz resolution. When I try to create a custom 4k 60hz or 59hz resolution from the Radeon settings, I'm getting: "The custom resolution is not compatible with this display".
I thought, hey - it's an old GPU - let me try Windows 7. Surprise, I got the same black screen using the 2 latest versions. I paid $500 back in the day for this gpu - the drivers worked out of the box in Win7 and Win8 with a proper 4K 60hz resolution using the exact same monitor. Then I switched to Ubuntu for a few years. I can get 4k 60hz in Ubuntu out of the box only with kernel 13.xxx - but that's another discussion that's totally irrelevant.
Does anyone know of a working Windows driver for this card? From what I've read on various websites, there are a lot of people complaining about it. The easy solution would be to replace this card with a new one. If it gets to that, it most certainly won't be one with an AMD chipset.