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Drivers & Software

pumpedup
Adept I

Problems with having 2 graphics cards (laptop)

Hello people from the AMD forum.

I have a issue with my graphics card. I have a Radeon R6 (1GB) in my laptop and a Radeon R7 M265(1.5GB RAM+2GB VRAM).both of these arent really good but when i try to play Skyrim or games like Minecraft it always uses my Radeon R6. I also know that the Radeon R7 only goes active with more ''intense'' games so why can't i use it for Skyrim? It also shows up like this in dxdiag with the Radeon R6 as graphics card and the Radeon R7 only listed as a System device. 

If you could help me thanks alot because i called Acer some time ago and they were really vague about it and didn't really help me at all

-----

Machine name: -----
Machine Id: {E8D50710-D553-457F-B91F-7276AB4F6352}
Operating System: Windows 10 Home 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire E5-551G
BIOS: V1.08 (type: UEFI)
Processor: AMD A10-7300 Radeon R6, 10 Compute Cores 4C+6G (4 CPUs), ~1.9GHz
Memory: 8192MB RAM
Available OS Memory: 7114MB RAM
Page File: 6254MB used, 4956MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: Unknown
DxDiag Version: 10.00.18362.0387 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon(TM) R6 Graphics
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x130A)
DAC type: Internal DAC(400MHz)
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_1002&DEV_130A&SUBSYS_08641025&REV_00
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 4561 MB
Dedicated Memory: 1004 MB
Shared Memory: 3557 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: External
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.639648,0.335938), Green(0.292969,0.598633), Blue(0.152344,0.068359), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Dell E198WFP(Analog)
Monitor Model: DELL E198WFP
Monitor Id: DELF005
Native Mode: 1440 x 900(p) (59.887Hz)
Output Type: HD15
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amdxc64.dll
Driver File Version: 26.20.13003.1007 (English)
Driver Version: 26.20.13003.1007
DDI Version: 12
Feature Levels: 11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.1
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Not Supported
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 10/09/2019 01:00:00, 1980960 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71EE2-504A-11CF-7A70-AF1ABBC2D735}
Vendor ID: 0x1002
Device ID: 0x130A
SubSys ID: 0x08641025
Revision ID: 0x0000
Driver Strong Name: oem16.inf:cb0ae414b7020efc:ati2mtag_Kaveri_Mobile:26.20.13003.1007:PCI\VEN_1002&DEV_130A
Rank Of Driver: 00CF2001
Video Accel: Unknown
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT
Deinterlace Caps: n/a
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

-------------

--------------
System Devices
--------------bruh.png
Name: AMD Radeon R7 M265 Series
Device ID: PCI\VEN_1002&DEV_6604&SUBSYS_086A1025&REV_00\4&754AF93&0&0011
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\atiesrxx.exe, 26.20.13003.1007 (English), 9/23/2019 12:25:08, 508008 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\atio6axx.dll, 26.20.13003.1007 (English), 9/23/2019 12:25:16, 43667048 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\atioglxx.dll, 26.20.13003.1007 (English), 9/23/2019 12:25:20, 35632744 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\atidxx32.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:12, 23588648 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\atidxx64.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:14, 28171696 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\atig6pxx.dll, 26.20.13003.1007 (English), 9/23/2019 12:25:10, 170088 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\atig6txx.dll, 26.20.13003.1007 (English), 9/23/2019 12:25:10, 242272 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\atigktxx.dll, 26.20.13003.1007 (English), 9/23/2019 12:25:12, 214120 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\atiglpxx.dll, 26.20.13003.1007 (English), 9/23/2019 12:25:12, 145512 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\atiu9p64.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:16, 204400 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\atiu9pag.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:16, 167568 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\atiuxp64.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:20, 221080 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\atiuxpag.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:22, 186752 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\aticfx32.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:10, 1616136 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\aticfx64.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:12, 1980960 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amdocl.dll, 10.00.2906.0010 (English), 9/23/2019 12:24:44, 56516712 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amdocl64.dll, 10.00.2906.0010 (English), 9/23/2019 12:24:48, 68489320 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amdhdl32.dll, 9/23/2019 12:24:02, 339728 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amdhdl64.dll, 9/23/2019 12:24:02, 423936 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amdmantle32.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:36, 22635624 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amdmantle64.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:38, 26707560 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\ativce03.dat, 9/23/2019 11:39:54, 160768 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\ativvaxy_vi.dat, 9/23/2019 11:39:56, 325188 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\ativvaxy_vi_nd.dat, 9/23/2019 11:39:56, 324928 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\AMDh264Enc32.dll, 26.20.13003.1007 (English), 9/23/2019 12:23:58, 1467824 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\AMDh264Enc64.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:00, 1682456 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\AMDhwDecoder_32.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:32, 247400 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\AMDhwDecoder_64.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:32, 300648 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\ativvaxy_cz_nd.dat, 9/23/2019 11:39:54, 272544 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amde31a.dat, 9/23/2019 11:39:26, 159072 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\ativvaxy_FJ.dat, 9/23/2019 11:39:54, 268116 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\ativvaxy_FJ_nd.dat, 9/23/2019 11:39:54, 267856 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amdxc32.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:06, 28235056 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amdxc64.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:08, 32720400 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amdocl12cl.dll, 0.08.0000.0000 (English), 9/23/2019 12:24:46, 22169192 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amdocl12cl64.dll, 0.08.0000.0000 (English), 9/23/2019 12:24:46, 27508840 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amdicdxx.dat, 9/23/2019 11:39:28, 1078162 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\atiicdxx.dat, 9/23/2019 11:39:44, 737410 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\ativvaxy_el_nd.dat, 9/23/2019 11:39:54, 375456 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amdvlk32.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:50, 37403240 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amdvlk64.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:52, 41216616 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amd-vulkan32.json, 9/23/2019 11:38:40, 703 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amd-vulkan64.json, 9/23/2019 11:38:40, 703 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amde34a.dat, 9/23/2019 11:39:26, 166624 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\ativvaxy_stn_nd.dat, 9/23/2019 11:39:54, 278176 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\ccc2_install.exe, 8.911.0003.3000 (English), 9/23/2019 12:25:24, 174698432 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amde34b.dat, 9/23/2019 11:39:26, 166624 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\AMDh265Enc32.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:00, 939560 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\AMDh265Enc64.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:00, 1189944 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amduve32.dll, 17.00.0006.0000 (English), 9/23/2019 12:24:04, 149128 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amduve64.dll, 17.00.0006.0000 (English), 9/23/2019 12:24:06, 173608 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amdmmcl.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:42, 127080 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amdmmcl6.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:44, 149096 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\atiumd64.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:18, 13507336 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\atiumd6a.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:18, 13677792 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\atiumdag.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:20, 10871336 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\atiumdva.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:20, 13001392 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\ativce02.dat, 9/23/2019 11:39:54, 100832 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\ativvaxy_cik.dat, 9/23/2019 11:39:54, 234676 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\ativvaxy_cik_nd.dat, 9/23/2019 11:39:54, 234416 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\ativvaxy_gl_nd.dat, 9/23/2019 11:39:54, 378784 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amde40a.dat, 9/23/2019 11:39:26, 173344 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\ativvaxy_rv.dat, 9/23/2019 11:39:54, 355008 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amdave32.dll, 26.20.13003.1007 (English), 9/23/2019 12:23:58, 119232 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amdave64.dll, 26.20.13003.1007 (English), 9/23/2019 12:23:58, 134832 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\ativvaxy_vg20.dat, 9/23/2019 11:39:56, 379200 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\ativvaxy_vg20_nd.dat, 9/23/2019 11:39:56, 381472 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amdefctb.dat, 9/23/2019 11:39:26, 281096 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amdxn32.dll, 8.14.0010.0026 (English), 9/23/2019 12:24:54, 28546664 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amdxn64.dll, 8.14.0010.0026 (English), 9/23/2019 12:24:54, 32646248 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\atikmdag.sys, 26.20.13003.1007 (English), 9/23/2019 12:25:14, 60634216 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\atikmpag.sys, 26.20.13003.1007 (English), 9/23/2019 12:25:14, 597608 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\ativvaxy_nv.dat, 9/23/2019 11:39:54, 457920 bytes
Driver: C:\WINDOWS\system32\atieclxx.exe, 26.20.13003.1007 (English), 9/23/2019 12:25:08, 761440 bytes
Driver: C:\WINDOWS\system32\atidemgy.dll, 4.05.7192.29820 (English), 9/23/2019 12:25:04, 468584 bytes
Driver: C:\WINDOWS\system32\ati2erec.dll, 26.20.13003.1007 (English), 9/23/2019 12:25:00, 70248 bytes
Driver: C:\WINDOWS\system32\atig6txx.dll, 26.20.13003.1007 (English), 9/23/2019 12:25:10, 242272 bytes
Driver: C:\WINDOWS\system32\atiapfxx.blb, 9/23/2019 11:39:42, 552808 bytes
Driver: C:\WINDOWS\system32\OpenCL.dll, 2.02.0001.0000 (English), 9/23/2019 12:24:56, 134752 bytes
Driver: C:\WINDOWS\system32\clinfo.exe, 9/23/2019 12:25:24, 348776 bytes
Driver: C:\WINDOWS\system32\kapp_ci.sbin, 9/23/2019 11:40:22, 125488 bytes
Driver: C:\WINDOWS\system32\kapp_si.sbin, 9/23/2019 11:40:22, 121168 bytes
Driver: C:\WINDOWS\system32\samu_krnl_ci.sbin, 9/2/2016 15:24:22, 154384 bytes
Driver: C:\WINDOWS\system32\samu_krnl_isv_ci.sbin, 12/12/2013 13:53:56, 138832 bytes
Driver: C:\WINDOWS\system32\mantle64.dll, 26.20.13003.1007 (English), 9/23/2019 12:25:34, 183912 bytes
Driver: C:\WINDOWS\system32\mantleaxl64.dll, 26.20.13003.1007 (English), 9/23/2019 12:25:36, 162920 bytes
Driver: C:\WINDOWS\system32\amf-mft-mjpeg-decoder64.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:10, 1686000 bytes
Driver: C:\WINDOWS\system32\mcl64.dll, 26.20.13003.1007 (English), 9/23/2019 12:25:36, 90728 bytes
Driver: C:\WINDOWS\system32\amdgfxinfo64.dll, 9/23/2019 12:24:30, 472680 bytes
Driver: C:\WINDOWS\system32\atieah64.exe, 9/23/2019 12:25:08, 439912 bytes
Driver: C:\WINDOWS\system32\detoured.dll, 26.20.13003.1007 (English), 9/23/2019 12:25:26, 19768 bytes
Driver: C:\WINDOWS\system32\Rapidfire64.dll, 1.02.0001.0286 (English), 9/23/2019 12:25:38, 574056 bytes
Driver: C:\WINDOWS\system32\RapidFireServer64.dll, 1.02.0000.0015 (English), 9/23/2019 12:25:40, 46688 bytes
Driver: C:\WINDOWS\system32\amdlvr64.dll, 1.00.0016.0000 (English), 9/23/2019 12:24:36, 941160 bytes
Driver: C:\WINDOWS\system32\vulkan-1.dll, 1.01.0114.0000 (English), 9/23/2019 12:25:42, 1072480 bytes
Driver: C:\WINDOWS\system32\vulkan-1-999-0-0-0.dll, 1.01.0114.0000 (English), 9/23/2019 12:25:42, 1072480 bytes
Driver: C:\WINDOWS\system32\vulkaninfo.exe, 1.01.0114.0000 (English), 9/23/2019 12:25:44, 851560 bytes
Driver: C:\WINDOWS\system32\vulkaninfo-1-999-0-0-0.exe, 1.01.0114.0000 (English), 9/23/2019 12:25:44, 851560 bytes
Driver: C:\WINDOWS\system32\GameManager64.dll, 9/23/2019 12:25:32, 480360 bytes
Driver: C:\WINDOWS\system32\amdmiracast.dll, 9/23/2019 12:24:02, 554072 bytes
Driver: C:\WINDOWS\system32\dgtrayicon.exe, 9/23/2019 12:25:28, 493160 bytes
Driver: C:\WINDOWS\system32\AMDKernelEvents.man, 9/23/2019 11:39:28, 34488 bytes
Driver: C:\WINDOWS\system32\amfrt64.dll, 1.04.0014.0000 (English), 9/23/2019 12:24:58, 3915368 bytes
Driver: C:\WINDOWS\system32\amdmcl64.dll, 1.06.0000.0000 (English), 9/23/2019 12:24:38, 553576 bytes
Driver: C:\WINDOWS\system32\amdxc64.dll, 8.18.0010.0313 (English), 9/23/2019 12:24:52, 120936 bytes
Driver: C:\WINDOWS\system32\aticfx64.dll, 8.17.0010.1669 (English), 9/23/2019 12:25:04, 178752 bytes
Driver: C:\WINDOWS\system32\atidxx64.dll, 9/23/2019 12:25:06, 124008 bytes
Driver: C:\WINDOWS\system32\atimpc64.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:16, 128112 bytes
Driver: C:\WINDOWS\system32\atimuixx.dll, 26.20.13003.1007 (English), 9/23/2019 12:25:16, 125544 bytes
Driver: C:\WINDOWS\system32\atisamu64.dll, 26.20.13003.1007 (English), 9/23/2019 12:25:20, 158824 bytes
Driver: C:\WINDOWS\system32\atiumd6a.cap, 9/23/2019 11:39:48, 3437632 bytes
Driver: C:\WINDOWS\system32\ativvsva.dat, 4/25/2017 00:55:26, 157144 bytes
Driver: C:\WINDOWS\system32\ativvsvl.dat, 4/25/2017 00:55:26, 204952 bytes
Driver: C:\WINDOWS\system32\amdave64.dll, 26.20.13003.1007 (English), 9/23/2019 12:23:58, 134832 bytes
Driver: C:\WINDOWS\system32\amdpcom64.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:04, 128112 bytes
Driver: C:\WINDOWS\system32\atiadlxx.dll, 26.20.13003.1007 (English), 9/23/2019 12:25:00, 1713768 bytes
Driver: C:\WINDOWS\system32\EEURestart.exe, 9/23/2019 12:25:30, 416872 bytes
Driver: C:\WINDOWS\system32\amdlogum.exe, 9/23/2019 12:24:34, 466536 bytes
Driver: C:\WINDOWS\system32\amdhip64.dll, 10.00.2906.0010 (English), 9/23/2019 12:24:30, 68013672 bytes
Driver: C:\WINDOWS\system32\amdcomgr64.dll, 9/23/2019 12:24:28, 59438696 bytes
Driver: C:\WINDOWS\SysWOW64\atigktxx.dll, 26.20.13003.1007 (English), 9/23/2019 12:25:12, 214120 bytes
Driver: C:\WINDOWS\SysWOW64\atiapfxx.blb, 9/23/2019 11:39:42, 552808 bytes
Driver: C:\WINDOWS\SysWOW64\OpenCL.dll, 2.02.0001.0000 (English), 9/23/2019 12:24:56, 121440 bytes
Driver: C:\WINDOWS\SysWOW64\mantle32.dll, 26.20.13003.1007 (English), 9/23/2019 12:25:32, 152680 bytes
Driver: C:\WINDOWS\SysWOW64\mantleaxl32.dll, 26.20.13003.1007 (English), 9/23/2019 12:25:34, 138344 bytes
Driver: C:\WINDOWS\SysWOW64\amf-mft-mjpeg-decoder32.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:10, 1365360 bytes
Driver: C:\WINDOWS\SysWOW64\mcl32.dll, 26.20.13003.1007 (English), 9/23/2019 12:25:36, 75368 bytes
Driver: C:\WINDOWS\SysWOW64\amdgfxinfo32.dll, 9/23/2019 12:24:30, 381544 bytes
Driver: C:\WINDOWS\SysWOW64\atieah32.exe, 9/23/2019 12:25:06, 352360 bytes
Driver: C:\WINDOWS\SysWOW64\detoured.dll, 26.20.13003.1007 (English), 9/23/2019 12:25:26, 19768 bytes
Driver: C:\WINDOWS\SysWOW64\RapidFireServer.dll, 1.02.0000.0015 (English), 9/23/2019 12:25:40, 43624 bytes
Driver: C:\WINDOWS\SysWOW64\Rapidfire.dll, 1.02.0001.0286 (English), 9/23/2019 12:25:38, 484968 bytes
Driver: C:\WINDOWS\SysWOW64\amdlvr32.dll, 1.00.0016.0000 (English), 9/23/2019 12:24:36, 768616 bytes
Driver: C:\WINDOWS\SysWOW64\vulkan-1.dll, 1.01.0114.0000 (English), 9/23/2019 12:25:40, 929280 bytes
Driver: C:\WINDOWS\SysWOW64\vulkan-1-999-0-0-0.dll, 1.01.0114.0000 (English), 9/23/2019 12:25:40, 929280 bytes
Driver: C:\WINDOWS\SysWOW64\vulkaninfo.exe, 1.01.0114.0000 (English), 9/23/2019 12:25:42, 709224 bytes
Driver: C:\WINDOWS\SysWOW64\vulkaninfo-1-999-0-0-0.exe, 1.01.0114.0000 (English), 9/23/2019 12:25:42, 709224 bytes
Driver: C:\WINDOWS\SysWOW64\GameManager32.dll, 9/23/2019 12:25:30, 381544 bytes
Driver: C:\WINDOWS\SysWOW64\amfrt32.dll, 1.04.0014.0000 (English), 9/23/2019 12:24:58, 3516520 bytes
Driver: C:\WINDOWS\SysWOW64\amdmcl32.dll, 1.06.0000.0000 (English), 9/23/2019 12:24:38, 383592 bytes
Driver: C:\WINDOWS\SysWOW64\amdxc32.dll, 8.18.0010.0313 (English), 9/23/2019 12:24:52, 105576 bytes
Driver: C:\WINDOWS\SysWOW64\aticfx32.dll, 8.17.0010.1669 (English), 9/23/2019 12:25:02, 157592 bytes
Driver: C:\WINDOWS\SysWOW64\atidxx32.dll, 9/23/2019 12:25:04, 107104 bytes
Driver: C:\WINDOWS\SysWOW64\atimpc32.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:14, 107728 bytes
Driver: C:\WINDOWS\SysWOW64\atisamu32.dll, 26.20.13003.1007 (English), 9/23/2019 12:25:20, 135784 bytes
Driver: C:\WINDOWS\SysWOW64\atiumdva.cap, 9/23/2019 11:39:54, 3471376 bytes
Driver: C:\WINDOWS\SysWOW64\ativvsva.dat, 4/25/2017 00:55:26, 157144 bytes
Driver: C:\WINDOWS\SysWOW64\ativvsvl.dat, 4/25/2017 00:55:26, 204952 bytes
Driver: C:\WINDOWS\SysWOW64\amdave32.dll, 26.20.13003.1007 (English), 9/23/2019 12:23:58, 119232 bytes
Driver: C:\WINDOWS\SysWOW64\amdpcom32.dll, 26.20.13003.1007 (English), 9/23/2019 12:24:04, 107728 bytes
Driver: C:\WINDOWS\SysWOW64\atiadlxx.dll, 26.20.13003.1007 (English), 9/23/2019 12:25:02, 1242728 bytes
Driver: C:\WINDOWS\SysWOW64\atiadlxy.dll, 26.20.13003.1007 (English), 9/23/2019 12:25:02, 1242728 bytes
Driver: C:\WINDOWS\SysWOW64\amdcomgr.dll, 9/23/2019 12:24:28, 49335400 bytes
Driver: C:\WINDOWS\system32\AMD\amdkmpfd\amdkmpfd.stz, 19.20.0001.0000 (English), 9/23/2019 12:24:34, 102832 bytes
Driver: C:\WINDOWS\system32\AMD\amdkmpfd\amdkmpfd.itz, 9/23/2019 11:39:28, 1999 bytes
Driver: C:\WINDOWS\system32\AMD\amdkmpfd\amdkmpfd.ctz, 9/23/2019 11:39:28, 8590 bytes

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6 Replies

Try to manually assign the high performance graphics. Your computer power plan must be set to 'Performance' (not the default 'Balanced'.

"The 'switchable' function has been removed from the graphics drivers for Win10 starting with the new 'Adrenalin 2020'. The option is now located under  'Display' of your computer...."Graphics'. "

I have my laptop on Performance in the windows tab and the Radeon Settings. I also can't add Skyrim to Display and Grahpics settings because its a URL to a steam run IDbruh2.png

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It's best you install driver version 19.12.1...this is the only driver you install Laptop graphics update...How to 

Correct driver > https://www.amd.com/en/support/previous-drivers/apu/amd-series-processors/amd-a10-series-apu-for-lap... 

Can I uninstall both drivers for Radeon R6 and Radeon R7 M265 safely via device manager with the uninstall device option? please let me know as fast as u can thank you so much for actually helping me

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No.....

You only have ONE driver. Please read...Laptop graphics update...How to 

For laptops with AMD processors/APU's:

You do not update the discrete graphics card...you update the APU. This updated driver serves both the integrated and discrete graphics. It is the only driver you install. It is important to know the integrated graphics on some APU's...

Hello,
I also have an Acer Aspire E5-551G and I have the same issue. The R7 M265 is not recognised by Windows 10.

I tried to click the link other users posted on this same thread (https://community.amd.com/thread/207699) but it says 'Access denied. Can anyone help me fix this issue?

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