Drivers & Software

[ajdmdga]

Such a problem, the laptop has two video cards, both AMD.
So, absolutely any proposal is launched, on the built-in graphics, in the drivers, in the power supply settings, in the BIOS, I put a discrete video card to be used, nothing helps, the drivers are the latest.
Video Cards:
AMD HD 6520G
AMD HD 7450M

[kingfish]

The choice of video cards is controlled by Windows. Go to you computer 'Display' options and scroll down to graphics.

[ajdmdga]

Here, oddly enough, the mode, they use one built-in video card.

[kingfish]

What APU do you have? https://community.amd.com/t5/knowledge-base/information-required-when-posting-a-discussion/ta-p/4227...

You can run Speccy (free) and it will tell you > https://www.ccleaner.com/speccy/download

[ajdmdga]

AMD A6-3420M APU with Radeon(tm) HD Graphics  [4 core]

[kingfish]

With APU's you update the APU....not the graphics chip. That updates both graphic chips

The last drivers for your laptop was for Windows 8.

https://www.amd.com/en/support/apu/amd-series-processors/amd-a6-series-apu-for-laptops/a6-3420m-rade...

[ajdmdga]

The driver for the APU is also the latest version

[kingfish]

And which driver did you install? For what OS?

[ajdmdga]

For win 8.1, although windows 10 adequately downloads the latest driver through the update center

[kingfish]

You might have installed the wrong driver...check in 'Device Manager' for any yellow error marks.