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geronimodkj
Journeyman III

Problem with DTS win 10 1709 - ASUS AM1I-A S-AM1 Mini-ITX

HI!

I can't get my computer to play DTS through the AMD high definition audio device. It works with dolby digital but not with DTS. Any thoughts?

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10 Replies
elstaci
MVP

Re: Problem with DTS win 10 1709 - ASUS AM1I-A S-AM1 Mini-ITX

What type of speakers are your talking about? Monitor speakers or separate computer speakers or A/V Receiver speakers or headphones. How are the speakers connected via HDMI, DP, or DVI-D?

I know that some speakers or A/V Receivers may not be compatible with DTS.

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geronimodkj
Journeyman III

Re: Problem with DTS win 10 1709 - ASUS AM1I-A S-AM1 Mini-ITX

It goes to a Sony STR-DN1080 with HDMi. Dolby digital works not DTS though.

Its some bug i think .

2017-12-31 16:25 GMT+01:00 elstaci <amd-external@jiveon.com>:

Community <https://community.amd.com/?et=watches.email.thread>

Re: Problem with DTS win 10 1709 - ASUS AM1I-A S-AM1 Mini-ITX in *Drivers

& Software*

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elstaci
MVP

Re: Problem with DTS win 10 1709 - ASUS AM1I-A S-AM1 Mini-ITX

Need to know your GPU card make and model, Motherboard make and model, CPU/APU make and model. Windows version you are running and AMD driver currently installed.

Sony Receiver is using the newest DTS format called DTS:X.  I don't know if this new format is backward compatible to regular DTS formats. Need to know what AMD driver or GPU card and Windows version you have so that I can read the release notes from the AMD driver at AMD Support.

Also by knowing your GPU card it may indicate whether it supports the latest DTS:X or not.

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geronimodkj
Journeyman III

Re: Problem with DTS win 10 1709 - ASUS AM1I-A S-AM1 Mini-ITX

CPU: AMD Athlon 5350

Motherboard: Asus AM1I-A Mini Itx

Graphic (integrated on mb): Radeon HD 8400 R3 Series - Driver

- 23.20.15002.11 its the latest.

Win 10 Pro - 1709 OS version 16299.125

2018-01-01 19:28 GMT+01:00 elstaci <amd-external@jiveon.com>:

Community <https://community.amd.com/?et=watches.email.thread>

Re: Problem with DTS win 10 1709 - ASUS AM1I-A S-AM1 Mini-ITX in *Drivers

& Software*

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elstaci
MVP

Re: Problem with DTS win 10 1709 - ASUS AM1I-A S-AM1 Mini-ITX

Try installing an older AMD driver and see if it starts working again.

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geronimodkj
Journeyman III

Re: Problem with DTS win 10 1709 - ASUS AM1I-A S-AM1 Mini-ITX

I had old driver before error was still there. No change when updating

driver. What version of the driver should I test?

Den 1 jan. 2018 22:37 skrev "elstaci" <amd-external@jiveon.com>:

Community <https://community.amd.com/?et=watches.email.thread>

Re: Problem with DTS win 10 1709 - ASUS AM1I-A S-AM1 Mini-ITX in *Drivers

& Software*

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elstaci
MVP

Re: Problem with DTS win 10 1709 - ASUS AM1I-A S-AM1 Mini-ITX

Good question. Maybe one of the Moderators or Kingfish or others very knowledgeable about drivers may be able to assist you.

By the way, You don't actually have a GPU card installed? you are just using your Motherboard's integrated Audio?

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geronimodkj
Journeyman III

Re: Problem with DTS win 10 1709 - ASUS AM1I-A S-AM1 Mini-ITX

Yes no GPU just on motherboard. It's a htpc

Den 2 jan. 2018 00:33 skrev "elstaci" <amd-external@jiveon.com>:

Community <https://community.amd.com/?et=watches.email.thread>

Re: Problem with DTS win 10 1709 - ASUS AM1I-A S-AM1 Mini-ITX in *Drivers

& Software*

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elstaci
MVP

Re: Problem with DTS win 10 1709 - ASUS AM1I-A S-AM1 Mini-ITX

Did this problem just occur or did it start with the new Asus Motherboard? Try contacting or have a chat session with Asus support and ask them if your motherboard supports DTS and let them know the problem you are having. Most likely they are going to say its AMD's driver fault but you lose nothing by asking.

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