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Drivers & Software

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Journeyman III
Journeyman III

Please Fix AMD Driver Support for Adobe Products Already!

I see this problem still exists.

If I uninstall AMD's drivers? Adobe Premiere Pro CC starts up fine! If I install AMD's latest Catalyst drivers? Adobe Premiere crashes on startup! The crash details just mention BEX64.

This issue happens on my desktop PC I built.

- Windows 7 Professional 64-bit

- Sapphire 11221-00-CPO Radeon R9 280X GPU

- Intel Core i5-4590 CPU

- Corsair Vengeance 8 GB (2 x 4 GB) DDR3 RAM

- ASRock H97M Pro4 Motherboard

- Display doesn't matter. It happens locally at the desktop, or when I remote desktop.

- Display drivers are version 16.150.2211.0 according to device manager. I installed this via the minimal Radeon 16.3.2 setup that I downloaded from AMD's driver page on 5/26/2016.

Please fix it!

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3 Replies
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Miniboss
Miniboss

Re: Please Fix AMD Driver Support for Adobe Products Already!

OK, well...roll back to the drivers that are working for you...

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Journeyman III
Journeyman III

Re: Please Fix AMD Driver Support for Adobe Products Already!

It never did work for me except when I uninstalled AMD's drivers. I guess maybe some old drivers might work, but that is not the solution to this problem.

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Esteemed Contributor III

Re: Please Fix AMD Driver Support for Adobe Products Already!

Open the event in reliability history, will show the fault module (msvcr1xx ?).

You can try sfc /scannow, or, repair option from programs & features.

Or just re-install offending dll's.

I don't use the minimal setup option (could be at fault).

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3200c16d kit, Aorus nvme gen4 1tb,
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