I have seen several posts here complaining about the hot keys interfering with other software. Many hot keys can be disabled in the hot key menu but others, like CNTL+shift+A which is a standard deselect in most programs, are not in the list and cannot be disabled. Does AMD follow this forum? Or is this just a place for users to share experiences? Is there a better place to ask AMD to fix the hot key issue?
Did you report it using the AMD Bug Reporting Tool at the very top right of the Adrenalin 2020 GUI/UI?
Note the Bug Reporting Tool will trawl your PC for Data.
There is no opt out to that.
However it is the only way to report a bug to AMD.
More info here: https://www.amd.com/en/support/kb/faq/amdbrt
If you do file a bug report with the Bug Reporting tool, please ask them for an opt out to the Data Trawl so I can report Bugs again...
You can try email support here as well:
There is a "Contact Support" button at the bottom of the page.
It points here:
They will likely tell you to run the Bug Reporting Tool though.
I did speak with them today and embarrassingly, it was another programs hotkey that were being triggered. But the great guy at AMD helped me figure it out. Kudos to Kyle!!!
FRIGGIN IRRATATING. TRYING TO WORK AND THE STUPID VIDEO HOT-KEYS TAKING OVER. I UNINSTALLED THE ENTIRE APP AND THEN I LOST THE VIDEO DRIVERS SO I HAD TO REINSTALL.
AMD - MAKE THE HOTKEYS EASIER TO TURN OFF. JERKS.
AND YES I AM HAVING A BAD DAY. AND YES AMD RUINING MY PRODUCTIVITY IS PART OF IT
WHY ISN'T THERE A GLOBAL - "STOP MONITORING THE KEYBOARD" CHECKBOX? WHAT ELSE ARE THEY DOING BY INTERCEPTING ALL THE KEYSTROKES?! RIDICULOUS. GARBAGE ATTITUDE.