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Drivers & Software

egnbnd
Journeyman III

Re: Please add an option to Disable Hotkeys in Radeon Software

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ALT+Z  Really? They are implicitly overriding default hotkey for word wrap in ANY editor?

JacDe
Adept I

Re: Please add an option to Disable Hotkeys in Radeon Software

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Hi Group,

I have seen several posts here complaining about the hot keys interfering with other software. Many hot keys can be disabled in the hot key menu but others, like CNTL+shift+A which is a standard deselect in most programs, are not in the list and cannot be disabled.  Does AMD follow this forum? Or is this just a place for users to share experiences? Is there a better place to ask AMD to fix the hot key issue?

J

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colesdav
MVP

Re: Please add an option to Disable Hotkeys in Radeon Software

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Did you report it using the AMD Bug Reporting Tool at the very top right of the Adrenalin 2020 GUI/UI?

Note the Bug Reporting Tool will trawl your PC for Data.

There is no opt out to that. 

However it is the only way to report a bug to AMD. 

More info here: https://www.amd.com/en/support/kb/faq/amdbrt

If you do file a bug report with the Bug Reporting tool, please ask them for an opt out to the Data Trawl so I can report Bugs again...

You can try email support here as well: 
https://www.amd.com/en/support/contact
There is a "Contact Support" button at the bottom of the page. 
It points here:
https://www.amd.com/en/support/contact-email-form

They will likely tell you to run the Bug Reporting Tool though.

Thanks. 

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JacDe
Adept I

Re: Please add an option to Disable Hotkeys in Radeon Software

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I did speak with them today and embarrassingly, it was another programs hotkey that were being triggered. But the great guy at AMD helped me figure it out. Kudos to Kyle!!!

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