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Drivers & Software

User903
Journeyman III

PC shut down when playing The Witcher 3

Having new  Sapphire AMD Radeon RX 6650 XT PULSE GAMING. In a few other games everything seems normal (havn`t played too much yet). But when I load The Witcher 3 save, PC shuts down. When I turning low graphics, PC shuts after 5 sec, at ultra - immediately. I tried run the game with older drivers, without drivers at all, I reinstalled visual studio redistributable, I reinstalled Windows, I updated BIOS - result is the same

Here is the error I got

Log Name: System
Source: EventLog
Date: 2/27/2023 7:00:46 AM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-FC69M3F
Description:
The previous system shutdown at 9:35:11 AM on ‎2/‎27/‎2023 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2023-02-27T04:00:46.1381196Z" />
<EventRecordID>1820</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>DESKTOP-FC69M3F</Computer>
<Security />
</System>
<EventData>
<Data>9:35:11 AM</Data>
<Data>‎2/‎27/‎2023</Data>
<Data>
</Data>
<Data>
</Data>
<Data>8</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>E707020001001B00090023000B006903E707020001001B00060023000B0069033C0000003C000000000000000000000000000000000000000100000000000000</Binary>
</EventData>
</Event>

And then I hav Kernel-Power Event Id 41 (PC shut down)

I have power supply unit for 700 W. My configuration

User903_0-1677470686154.png

Also no logs in C/Windows/Minidata

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5 Replies
GasikG
Adept II

Check your PSU, maybe peak power too much for him

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User903
Journeyman III

I ran the test in furmark (within 5 minutes) - everything was fine. I mean, if there is some kind of power problem, should it have shown up in furmark?

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GasikG
Adept II

Problem is in game have some peak power, short time but strong, furmark is stable always. Sure maybe is not PSU, but i will be start check from him.

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GasikG
Adept II

if pc is off, this mean PSU go to safe mode, just ask psu from your friend, and check with new one.

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cpurpe91
Volunteer Moderator

If you don't have a physical tool to test your PSU such as Dr. Power II, you could use a program called OCCT and run the power test to see if your PSU can handle the load of the CPU and GPU running at maximum wattage.

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