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Drivers & Software

Journeyman III

PC Freezes randomly. Ryzen 1700. B350. RX 460

Sorry for my english. I use the translator.

PC Freezes randomly, no matter what I do. With different cycles, from 5 offsets per day, up to 1 shutdown per week. Disables mostly when I work in Blender 3D, but sometimes when I just listen to music or use the internet. When conducting stress tests did not turn off. All software is licensed, including Windows 10 Home,no viruses. Problems began in early 2018.


  • CPU: AMD Ryzen 1700
  • MB: MSI B350M Pro-VDH
  • GPU: MSI Radeon RX 460 4G OC
  • RAM: Kingston DDR4-2400 HyperX Fury Black (HX424C15FB/8) 2X8GB
  • SSD: AMD Radeon R3 120G 120GB (R3SL120G)
  • HDD: Western Digital Blue 1TB 7200rpm 64MB (WD10EZEX)
  • PS: Aerocool KCAS-600 600W
  • Monitor: LG 23MP68VQ
  • Keyboard: A4Tech Bloody B820R
  • Mouse: A4Tech F4


  • black screen, GPU cooler works (if playing music, then it continues to play 2-4 seconds)
  • after a few seconds, scratch the headphones
  • then the scratch disappears
  • the reset button does not respond
  • switches off only by pressing the power button

What i was doing:

  • Reinstall Windows
  • Updated bios
  • Upgraded driver
  • Changed the image scale type in the radeon panel (found a similar problem on the Internet)
  • Turning off freesync in the radeon panel (found a similar problem on the Internet)
  • Changed the settings of CPU parameters in Bios (according to the instructions found on the Internet a similar problem)
  • Cleared the bios memory
  • Monitored the temperature, and the voltage of the components (all in norm)
  • Examined various stress tests GPU, CPU, RAM (all in norm)
  • The voltage in the sockets to the power supply 220V - 235V
  • I tried to put a power plan for Ryzen processors
  • No overclocking, everything is standard
  • The longest PC worked without fail after turning off the AMD PSP 3.0 Device in the Device Manager (it worked without fail for a week and then started shutting down again)

To give to the service center is not possible for two reasons:

  • We do not have a good service center (what they do I can do myself)
  • I use the PC to work; every day without it, it's a day without earnings.

Thank you for your attention to my problem

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