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Drivers & Software

Journeyman III
Journeyman III

PC crashing

Having multiple crashes.

It happens while playing some video games for 1-3 hours or so. Other games never crash.

GPU RX 5700 XT version 20.4.2

CPU Ryzen 5 3600

Motherboard PRIME b450-PLUS

PSU 700W

2 crashes in 1 days and 2 of these error messages

Reliability monitor:

Faulting Application Path:    C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe

Problem signature
Problem Event Name:    APPCRASH
Application Name:    Radeonsoftware.exe
Application Version:
Application Timestamp:    5ebeeeda
Fault Module Name:    Radeonsoftware.exe
Fault Module Version:
Fault Module Timestamp:    5ebeeeda
Exception Code:    c0000005
Exception Offset:    0000000000412967
OS Version:    10.0.18362.
Locale ID:    8192
Additional Information 1:    0f1e
Additional Information 2:    0f1e8efbe4eda39817605f485fdb728a
Additional Information 3:    bb7f
Additional Information 4:    bb7f52828e7af1b68a6f5fb4537f0eb8

Extra information about the problem
Bucket ID:    d84648fad39bfe72ed8c29f0f8d5748f (2129122838783030415)


Event Viewer:

Faulting application name: Radeonsoftware.exe, version:, time stamp: 0x5ebeeeda
Faulting module name: Radeonsoftware.exe, version:, time stamp: 0x5ebeeeda
Exception code: 0xc0000005
Fault offset: 0x0000000000412967
Faulting process id: 0x35c0
Faulting application start time: 0x01d68fa23789e74d
Faulting application path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Faulting module path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Report Id: ab91cb1d-0781-437b-bd50-e6214176d002
Faulting package full name:
Faulting package-relative application ID:

Tags (2)