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Drivers & Software

pyroclasmicjc
Adept I

OBS Software on HP pavilion laptop running Windows 10 with AMD Radeon Graphics card still shows a black screen.

Hi everyone! I am running Windows 10 on my laptop and I have a AMD radeon graphics card. I am a noob at this so I don't really know what else to say but I am trying to get OBS software running so I can record my desktop but it never works and continually gives me a black screen. Can anyone help?

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16 Replies
kingfish
MVP

Re: OBS Software on HP pavilion laptop running Windows 10 with AMD Radeon Graphics card still shows a black screen.

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pyroclasmicjc
Adept I

Re: OBS Software on HP pavilion laptop running Windows 10 with AMD Radeon Graphics card still shows a black screen.

AMD Radeon ™ R5 Graphics

AMD Radeon ™ R8 M445DX

HP Pavilion 15-aw009AX (Laptop) 16 GB RAM

Windows 10 64 bit

Radeon Software Crimson Edition 16.6

Generic PNP monitor

Thats all I could find I dont know where to find the other details

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kingfish
MVP

Re: OBS Software on HP pavilion laptop running Windows 10 with AMD Radeon Graphics card still shows a black screen.

Here is how you find the correct AMD driver for your laptop. Fill out the steps as I have Laptop graphics update...How to

Download Drivers Always choose the full version, never the 'minimal setup'. This is the only driver you install.

Clean Install AMD Graphics Drivers

Configuring Laptop Switchable Graphics on a Windows® Based System

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pyroclasmicjc
Adept I

Re: OBS Software on HP pavilion laptop running Windows 10 with AMD Radeon Graphics card still shows a black screen.

After I clean installed it worked but for some reason I couldnt play league anymore thne I checked the drivers and I had only like the normal Intel driver so then I remembered I downloaded the driver and when I installed it OBS does not work again

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kingfish
MVP

Re: OBS Software on HP pavilion laptop running Windows 10 with AMD Radeon Graphics card still shows a black screen.

Check with the OBS forum. https://obsproject.com/forum/

pyroclasmicjc
Adept I

Re: OBS Software on HP pavilion laptop running Windows 10 with AMD Radeon Graphics card still shows a black screen.

That's where i started and it sent me here because there was no solution

there

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elstaci
MVP

Re: OBS Software on HP pavilion laptop running Windows 10 with AMD Radeon Graphics card still shows a black screen.

It is possible that the current OBS is not totally compatible with the new Windows version 1803. Since the last updated version was from March 2018 before Windows April upgrade.

Probably going to need to wait until OBS updates their software in concert with AMD updating the Drivers.

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pyroclasmicjc
Adept I

Re: OBS Software on HP pavilion laptop running Windows 10 with AMD Radeon Graphics card still shows a black screen.

Ok wow this is becoming very frustrating but thanks for the help anyway!

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elstaci
MVP

Re: OBS Software on HP pavilion laptop running Windows 10 with AMD Radeon Graphics card still shows a black screen.

have you tried installing the manufacturer's laptop drivers and see if OBS starts working again?

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