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Drivers & Software

Adept I

No H.265 4K support for A8 7600 APU with media players, VLC


I use VLC to play media content, and when I try to play a 4K film encoded in H.265 it doesn't show anything and just the noise of the film.

I have the latest drivers (today) :

I tried with previous versions too and it doesn't work. I tried other players like the one that comes with Windows and happens the same.

I tried with wifislax to watch the film and it shows the image but, very slowly. Like in slow motion.

I tried disable hardware acceleration, a lot of settings in VLC, but nothing worked (augmenting the caché, ffmpeg without filtering, etc.).

I just saw a review in which H265 was supported the APU A8 7600.

Thanks in advance.

Fabricante de tarjeta gráfica - Powered by AMD

Chipset gráfico - AMD Radeon(TM) R7 Graphics

ID del dispositivo - 1313

ID del proveedor - 1002

ID de subsistema - 7721

ID del proveedor de subsistema - 1462

ID de revisión - 00

Tipo de bus - PCI

Configuración actual de bus - PCI

Versión del BIOS -

Número de parte de BIOS - 113-SPEC-102

Fecha de BIOS - 2014/02/03 12:14

Tamaño de memoria - 1024 MB

Tipo de memoria - DDR3

Reloj de memoria - 933 MHz

Reloj central - 720 MHz

Ancho de banda total de memoria - 14 GByte/s

Velocidad de bits de memoria - 1.87 Gbps

Ruta de archivo de controlador 2D - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000

Versión de software de Radeon - 18.2.1

Edición de software de Radeon - Adrenalin

Chipset gráfico - AMD Radeon(TM) R7 Graphics

Tamaño de memoria - 1024 MB

Tipo de memoria - DDR3

Reloj central - 720 MHz

Versión de Windows - Windows 10 (64 bit)

Memoria del sistema - 8 GB

Tipo de CPU - AMD A8-7600 Radeon R7, 10 Compute Cores 4C+6G

Versión de configuración de Radeon - 2018.0131.1849.33856

Versión del paquete de controladores -

Proveedor - Advanced Micro Devices, Inc.

Versión de controlador 2D -

Direct3D® Version -

OpenGL® Version -

OpenCL™ Version - 23.20.15017.3010

Versión AMD Mantle -

Versión de API AMD Mantle - 102400

Versión del controlador de audio de AMD -

Vulkan™ Driver Version - 2.0.1

Vulkan™ API Version - 1.0.65

8 Replies

Try Sharks codecs....ADVANCED Codecs for Windows 10, Windows 8.1 and Windows 7

I haven't found anything it won't play...correctly.

I give up. I can't see 4k films with my lovely A8 7600.

With VLC the same.

With Windows Media, video gets in slow motion.

Thanks anyway.



You really expected to see Properly 4k content with A8 7600?


Are you using the latest driver for the APU? >  APU

This is a desktop computer..right? With no discrete graphics? Only the integrated graphics?

Clean Install AMD Graphics Drivers

Adept I

Yes. No descrete graphics.

I will try later to unninstall and reinstall the drivers another in another moment.

Thanks for your answer.


I think you are wasting your time, as far as I can tell you GPU does not support HEVC/H265 decoding which means your CPU has to do it and that is heavy going for even for high end kit. Try googling for more info.

Ok. So I will forget to decode h 265 because the hardware don't support it, it seems. And the APU A8 9700 as a CPU is too slow to handle 4K (I tried 1080 and it goes ok).

It is a pitty because all 4K videos seem to be encoded with H265