Drivers & Software

[shaxuul]

I downloaded & double-clicked the installer to begin installation, but nothing happens after the initial extraction process finishes -- it doesn't proceed to the next step to begin installation. I even tried running the installer from the extracted location: (C:\AMD\Chipset_Driver_Installer\AMD_Chipset_Software.exe), but the same thing happens still. Reverted back to the previous chipset driver from 1/16/2020 without issue.

Computer specs:

Ryzen 7 3700X

ASUS TUF Gaming X570-Plus (Wi-Fi)

16GB DDR4 3600MHz

GTX 1050 Ti

Windows 10 Pro 64-bit v1909 [18363.720]

[shaxuul]

UPDATE: OK, disregard this thread; I got them to install by temporarily disabling my antivirus (Avast). It didn't alert me and block them or anything, but, temporarily disabling it allowed installation. Weird. OK, done here..

[Matt_AMD · Accepted solution]

We have an existing discussion on this issue which you can use to track status updates and provide your feedback. 

https://community.amd.com/thread/250332