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Drivers & Software

kintan007
Adept II

Re: Newest Radeon Adrenalin update brakes MSI Alpha 15 A3DD completely!

Encountered the BSOd today randomly why performing some multitasking when the dragon center was at silent mode.The stop code error is same 0xa0000006

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kintan007
Adept II

Re: Newest Radeon Adrenalin update brakes MSI Alpha 15 A3DD completely!

There is no BSOD issue with msi driver but that one is outdated most of the games don't run properly due to lack of optimization.

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kintan007
Adept II

Re: Newest Radeon Adrenalin update brakes MSI Alpha 15 A3DD completely!

Hey,

Look we as a consumer have the right to report this issue and they have to fix and since this issue is so common with this laptop, they should come up with a solution. Its hardly not a month i bought this laptop and now this performs worst in terms of gaming with the old drivers and once you update ,you never known when you'll get BSOD

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kintan007
Adept II

Re: Newest Radeon Adrenalin update brakes MSI Alpha 15 A3DD completely!

there is no custom installation for the 20.20 version

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kintan007
Adept II

Re: Newest Radeon Adrenalin update brakes MSI Alpha 15 A3DD completely!

can you do one thing report this issue with msi at there web ticket ,i have done the same ,they'll only take actions when there are many reports 

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pseudo555
Adept III

Re: Newest Radeon Adrenalin update brakes MSI Alpha 15 A3DD completely!

I already did that.

They asked me two things:

* the mini dump generated by windows when the bsod occured

* to remove the gpu driver and use back the one they provided just to check if this solve the problem.

As i upgraded the ec firmware before they asked me that, and since i didn't get recurring bsod yet, i haven't do what they asked me too.

I just answer them that upgrading ec firmware did the trick in my case.

I'm not an heavy gamer. In my laptop's use case, it runs fine for the moment. I just hope it will last against windows or driver update.

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kintan007
Adept II

Re: Newest Radeon Adrenalin update brakes MSI Alpha 15 A3DD completely!

From where did you updated other drivers i mean the one which you updated form manufacturers site as you mentioned

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pseudo555
Adept III

Re: Newest Radeon Adrenalin update brakes MSI Alpha 15 A3DD completely!

At the time of my post, i refered to the catalys 19.12 branch which has such option and issue.

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pseudo555
Adept III

Re: Newest Radeon Adrenalin update brakes MSI Alpha 15 A3DD completely!

Sadly, catalyst 2020.2.2 and last windows update seems to give me back the BSOD.

Thjis time i send the minidump to MSI. We'll see what solution they come back with.

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bryanreginald
Adept I

Re: Newest Radeon Adrenalin update brakes MSI Alpha 15 A3DD completely!

Yup same with me. 2.2 brought back the bsod