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Drivers & Software

nonudian
Journeyman III

Re: Newest Radeon Adrenalin update brakes MSI Alpha 15 A3DD completely!

Hello guys, 

Sorry for my poor english.

I also updated graphics driver to the latest existing version from AMD website (20.5.1) in order to play recent games (MHWorld), but since I'm encountering black screens at start-up that surely crashes, and I can't access to login interface anymore. I precise that before I did this update, I cleaned up all old versions of AMD graphics driver, and I blocked windows installing few updates (that tries to install MSI graphics driver version that's not compatible with recent games).

Sometimes that finally (and so magically I think) loads well and displays me the login, otherwise I have to force the shutdown and turn on the laptop several times to access the login page, that's not very cool...

I opened a ticket to MSI (but no answer from them yet) because I think the latest AMD graphics driver version is not really fit with the windows configuration done by MSI, or is not entirely modified by MSI to do the job well like their latest AMD-modified version (19.30.31.24) available on their website.

What do you think?

Did you resolve the issue from your side now?

alexrivus
Adept II

Re: Newest Radeon Adrenalin update brakes MSI Alpha 15 A3DD completely!

Hello there. Seems like you we can't do much right now and I'm not even sure they'll make a fresh driver available as the official one for the laptop. Just stick with the one MSI provided just for now and let's wait for a fresher one. That is unfortunate but appears to be the only choice so far.

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alexrivus
Adept II

Re: Newest Radeon Adrenalin update brakes MSI Alpha 15 A3DD completely!

So...Any luck with Adrenalin 2020 yet?  

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pseudo555
Adept III

Re: Newest Radeon Adrenalin update brakes MSI Alpha 15 A3DD completely!

Changelog of  bios .110 is now released :

Model : MS-16U6
MKT Name : Alpha 15 A3DDK/Alpha 15 A3DD/Alpha 15 A3DCK/Alpha 15 A3DC

;****************************************************************************;
New BIOS : E16U6AMS.110
ROM CheckSum : D6A42EE1
Release Date : 2020/07/23

;--------------------------- Description ------------------------------------;

1. Improve system stability.

;****************************************************************************;

Still haven't try 2020.5 and 2020.7 drivers as i seem to have no longer stability issue.

Note:

Chipset driver update is available (since july 16th) : 2.06.12.340

GPU driver as well: 27.20.1023.1001 (seems to be radeon pro 20q2 which are NOT adrenalin 2020 compliant)

I may try them both later.

edit: installed. Gpu driver is not radeon pro 2020q2, but is a derivate rom adrenalin 2020.

alexrivus
Adept II

Re: Newest Radeon Adrenalin update brakes MSI Alpha 15 A3DD completely!

Awesome news! Gonna install it right away! 

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pseudo555
Adept III

Re: Newest Radeon Adrenalin update brakes MSI Alpha 15 A3DD completely!

New BIOS : E16U6AMS.111
Release Date : 2020/07/30

1. Improve system stability.

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masutapanda
Journeyman III

Re: Newest Radeon Adrenalin update brakes MSI Alpha 15 A3DD completely!

I just got an Alpha 15 and there's a "DriverCD (D:)" with drivers in it.

In this folder, CDSetup.exe installs all drivers and utility softwares. 

Radeon Settings Lite and Dragon Center failed to install and now launching Radeon Settings lite freezes the computer (sound still works) and only resumes after forcing it into sleep mode.
When opening Dragon Center it is stuck in "waiting for SDK initialization".

I've had once a "0xA0000006" error message but no BSOD.

BIOS : E16U6AMS.10C

GPU Pilot : 26.20.13031.1002

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alexrivus
Adept II

Re: Newest Radeon Adrenalin update brakes MSI Alpha 15 A3DD completely!

Update all the stuff from the official website Laptops - The best gaming laptop provider | MSI Global. Everything should work fine after that.

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alexrivus
Adept II

Re: Newest Radeon Adrenalin update brakes MSI Alpha 15 A3DD completely!

Just wanted to thank all of you guys for supporting each other. The laptop is finally working perfectly well with the last updates. Nice piece of machinery after all.

pokester
MVP

Re: Newest Radeon Adrenalin update brakes MSI Alpha 15 A3DD completely!

Wow what a long journey. Glad it is over. Hope it stays that way! 

Happy Gaming!