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Drivers & Software

Journeyman III

New radeon driver is causing a blue screen

I'm having the issue of after installing the new radeon driver 21.4., when i try to open the radeon panel my pc gets a blue screen with error: failure amdmastersync.

i already removed it with the amd radeon removal tool a nd tried to install it twice, never works always the same error on bluescreen.

my specs are:

cpu: ryzen 5 2600

gpu_ sapphire rx 5600 xt pulse

ram: 16gb 2400 mhz ddr4

hope ther is a fix so i can use the new driver to experience the new capabilities.


1 Reply
Journeyman III

i just fixed it, the issue is that i had core protection on in windows 10, turning it off and updating radeon driver fixed it.