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Drivers & Software

1mol
Journeyman III

New APU A10-9700 on A320 cant enter hybrid sleep mode!

Dear engineer,

I assembled 3 the same computers in 2019.This is Their configuration information:

CPU: AMD A10-9700
RAM:ASL DDR4 2133 4GB
Motherboard:Onda A320V V1.0
GPU:(CPU embedded graphics)

In the beginning,I Intstalled Windows 8 on these computers,but there is no drviers on AMD official website,so I Installed Driver Genius(a Chinese installation tools) to Install it.Fortunately,no errors happened,and they can enter hybrid sleep or hibernate mode normally.

But when I reinstalled Windows 10 on them,some problems happened:

when them enter sleep mode,a few seconds later,the hard disks power off,and I cant wake up computers on first time,I must press the power button twice,then they start,and they lost all of the work.

I tried many times,then I found that if I dont install the win10-radeon-software-adrenalin-2020-edition(no matter which version,like 19.12.3 or the latest version),the bug will not happened!But Ill not be able to manage my Radeon graphics...

I hope u can help me to solve this problem,thank u!

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kapqa
Journeyman III

Re: New APU A10-9700 on A320 cant enter hybrid sleep mode!

My Computer is also crashing with A10-9700 and Windows 7 64-Bit when entering "Ruhezustand" eg. "Hibernation" i presume - it won't resume normally but crash with BIOS status warning and have to reboot again and let Windows delete the Sleep-Mode file to resume with Normal Boot Process.

Motherboard is A320M-HDV and Radeon Software 20.4.2 (maybe it is related to the newer AMD Driver-Software ?) or the NVME drive Samsung 970Evo (maybe Windows 7 cant handle Hibernation with NVME Drive well?)

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