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Drivers & Software

redjezza
Journeyman III
‎02-16-2019 02:56 AM

my r5 radeon m335 computer crashes

I have an AMD A8 processor-run Acer Aspire E15 laptop (8gb RAM) with Radeon R5 M335 GPU. I tried to install the latest Radeon drivers (19.2.2) and the computer went black (no cursor). I couldn't restart the computer. I had to do a system restore. Is there  a way to install the 19.2.2 Radeon update on my system successfully?

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1 Reply
kingfish
MVP
‎02-17-2019 12:02 PM

You have to state which A8 processor you have......Laptop graphics update...How to 

For laptops with AMD processors/APU's:

You do not update the discrete graphics card...you update the APU. This updated driver serves both the integrated and discrete graphics. It is the only driver you install. It is important to know the integrated graphics on some APU's...