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Drivers & Software

Journeyman III

My computer becomes unusable if I install the Radeon "utility" :-(

I own a Acer laptop - Aspire ES 15 (ES1-520-53B2) with a AMD A4-5000 and HD8330 graphics. The system RAM is 4GB.

When I try to install the latest graphic driver  with all the fancy Radeon tool the laptop immediately freezes, but if I let Windows 10 install the driver alone it works great. This happened with all the versions I tried, including the latest (Win10-64Bit-Radeon-Software-Adrenalin-Edition-18.2.1-Feb7). It really sucks, the mouse pointer hiccups every two seconds and nothing works!! After uninstalling all that crap I can´t manually install the driver from C:\AMD\Win10-64Bit-Radeon-Software-Adrenalin-Edition-18.2.1-Feb7\Packages\Drivers\Display !

I have all the Windows graphic options on performance mode (window and mouse pointer shadow, etc).

The only driver that Windows insists in installing is this one (15.201.1101.0):


What should I do? Help me please!

Message was edited by: Paulo Corceiro

4 Replies

According to the link you provided, you have a E-Series E1-2500 APU....not a A4 -5000 as you posted. Acer Aspire ES1-520 - External Reviews

So. Laptop graphics update...How to

Clean Install AMD Graphics Drivers

Choose the correct drivers as I have shown below. Always install the full version, never the 'minimal setup'.

Download Drivers


thank you for the reply but the link was wrong (Acer produces so many variants with the same name that they get mixed up), my laptop really is a AMD A4 and I'm 100% sure that I´m downloading the right drivers, I even used the autodetect feature.



I recommend never using the 'auto-detect' feature..especially with laptops. Do it manually: Download Drivers

Always install the full version..not the 'minimal' > APU and use a clean install  Clean Install AMD Graphics Drivers

Thank you for the kind feedback but after all that cleaning and a full fresh install the performance is still bad.

On windows Update I found this driver and it's working fine, but without the fancy Radeon utility.