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Drivers & Software

jpstuff41
Journeyman III

Mouse cursor stutters with little memory load and usage of the graphics card

My recent new build (Aug 2020) has been having issues when performing actions which increase the memory usage or require use of the graphics card. For instance, I have Firefox open now and the mouse is stuttering. The mouse freezes or stutters when playing a Youtube video or displaying live charts (for stock trading).

The CPU fan speed also fluctuates and sometime goes really high.

Most recently I've been using video editing software and several times the PC has crashed and restarted.

Here are my specs.

  • Processor AMD Ryzen 7 3700X 8-Core Processor
  • Installed RAM 32.0 GB 3600MHz
  • Board ASRock B550M Pro4
  • Graphics ASUSTeK NVIDIA Geforce GTX 1660 SUPER
  • OS Microsoft Windows 10 Home (x64) Build 19042.867
  • Power CORSAIR RM650x Modular PSU

Some stats from HWMonitor when using the video software.

NVIDIA Geforce GTX 1660 SUPER

  • Temps
    • GPU Value 52C Min 36C Max 52C
  • Powers
    • GPU Value 96% Min 14% Max 101%
  • Utilization
    • GPU Value 97% Min 0% Max 100%
    • Memory Value 30% Min 21% Max 30%

The "Load XMP setting" on the BIOS is set to "XMP 2.0 Profile 1: DDR4 3600 18-22-22-42 1.35v"

What should I be doing to determine what the issue is?

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