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Drivers & Software

Gupanski
Journeyman III

Mouse Bug Caused by Driver?

Hello there, friends!

Hardware (if relevant):

  • Processor: AMD Ryzen 5 3600
  • Graphics Card: XFX Speedster SWFT 210 AMD Radeon

Software: AMD Software Adrenalin Edition Version 22.11.2

My issue is that the mouse stays white on white backgrounds and it's literally impossible to work like this. Whether it's the Google Search bar or any other page that has a white background, is stays white. Not permanently, however. After a few clicks, it turns black, and I can see it again. It's not a browser issue hence it's the same behavior in other browsers on event applications (like Microsoft Word and so on). Thing is - this didn't happen on the previous WHQL version (the one released in May).

Has anybody experienced this? It's really frustrating and I don't know what to do about it.

Things I did: Reinstalled AMD Drivers, fresh Windows 11 install.

 

1 Reply

Here are a couple of previous AMD forum threads with a similar issue with the mouse:

https://community.amd.com/t5/drivers-software/invisible-mouse-pointer-citrix-workspace/m-p/548694#M1...

The link above is probably the best of the two and the longest with AMD Moderator commenting on the issue.

https://community.amd.com/t5/drivers-software/mouse-vanishes/m-p/518361#M154433