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Drivers & Software

Gio03
Journeyman III

Monitor problem after driver update

Hi, I recently updated my rx480 GPU driver and noticed a problem, sometimes maybe once in 5-10 minutes the monitor keeps turning on and off, this happens randomly or simply after opening a browser or an application... It worked perfectly before updating the driver, I even tried going back to the old drivers but that doesn't fixed my problem, please help 

3 Replies
BigAl01
Volunteer Moderator

Double check you monitor to video card connection (assuming HDMI here).  If you didn't touch any hardware on your computer recently, it's not the likely cause of your problem, but other things can happen to that cable, like a pet got behind there and bumped the cable or something.  Look for the easy solutions first.  Do you really mean that the power light on the monitor is totally off, or are you just losing the signal to the monitor? 

Also check the power plug to the monitor too, on both ends.  Loose connections can be a pain to identify.

Failing that, try uninstalling the video card driver using safe mode, and then let Windows install a default driver when you reboot.  See if that driver works without the monitor turning on / off.  If that works, then try to install the old driver again.

As Albert Einstein said, "I could have done so much more with a Big Al's Computer!".
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Gio03
Journeyman III

Thanks for replying, will try, yeah the monitor power light keeps turning on and off, on and off... 

美優梨
Adept I

  1. Install the previous driver.
  2. Shut down the PC and turn off the power supply unit.
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