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Drivers & Software

sint
Adept II

Micro Stuttering on High end Build (RX 5700 XT + R7 3700x)

So I recently upgraded my PC and the specs are as follow:

Aorus Elite x570 wifi

Corsair Vengeance Pro RGB 2x8 DDR4 3600MHz

Ryzen 7 3700x

Red Devil Radeon RX 5700 XT

Samsung Evo 970 m.2 (Windows OS and game installed)

Samsung Evo 850 (PUBG installed)

WD HDD

EVGA G2 750W

However, with this new build I expected to be able to play games such as PUBG and other games flawlessly but I keep experiencing these micro stutters that I don't know what to do about.

Temperatures while playing are CPU 55-60 C degrees on DFO (it's a really old game and a single core game)

Temperatures while playing PUBG CPU 65-70 degrees C max, GPU 65-69 degrees C.

Examples of it in PUBG:

https://www.youtube.com/watch?v=bMJFllkXqbw

https://www.youtube.com/watch?v=23LInvhTUbc

https://www.youtube.com/watch?v=rTlU139sBTs

https://www.youtube.com/watch?v=qKyTImwT30w

Examples of it in other game (DFO):

https://youtu.be/6P57CkIFlRs?t=761

https://youtu.be/6P57CkIFlRs?t=1081

Latencymon on the examples of PUBG:

https://imgur.com/a/Ij8lPDn

Things I've tried:

Re-installing Windows 10 (about 3~4 times) (I'm currently using Windows 10 Pro)

Disabling HPET

Disabling windows defender, between other services recommended by youtube videos or other people one by one to see if any fixed it

Using different versions of AMD GPU (Recommended by powercolor, older recommended drivers by AMD users, newest drivers, etc. (all while using DDU and safe mode))

Using power color recommended AMD GPU driver without software

Ryzen High performance and Ryzen balance in power options

Changing Surge protector

Turning off and uninstalling any other program that isn't the games (iCUE, Razer synapse, discord, etc.)

Playing turning off the full screen optimization properties and running as administrator

Emptying cached memory with wj32.org

Turning off XMP, turning on XMP

Turning off Cool n Quiet

Upgrading BIOS

Overclocking GPU, underclocking GPU, not messing with GPU at all (stock settings)

Checking all my driver updates in Windows

Updating windows version (currently on 1909 Pro)

Turning off firewall

Turning off exploit setting for CFG and also adding both programs to program settings to avoid the 22 system protections

Disabling Game DVR, any windows xbox related software

Disabling CPU Core 0 for application, setting priority to high

Disabling ULPS

Changing PCIE slot to 4/3/auto in BIOS (none worked, although the newest BIOS said it fixed it for auto anyway)

Among small other things that I probably can't list.

I think I've tried about almost everything to fix the micro stutters but I cannot fix this. If anyone out there would be so kind to share with me their knowledge to fix this, I would greatly appreciate it. The last thing I can think of is doing a clean install of an older windows 10 version and see if that helps but I'm out of ideas completely.

Thank you to whoever took the time to read this!

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1 Solution
Matt_AMD
Community Manager

We have an existing thread on this issue which you can use to provide your feedback and track future status updates. 

5700 Navi Clock frequency down clocking & fluctuating causing stuttering and poor performance 

View solution in original post

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20 Replies

Its the driver it doesnt work as it should on high refresh rate monitors + this driver has inbuild power efficiency feature which what happens basicly it downclocks the core clock of the card even if you are ingame therefore causing mass microstuttering even if your monitor supports freesync. I mean with freesync working correctly even if it was downcloking we shouldnt micro stutter or any type of stutter.

This is so sad 20 days still no driver update feelsbadman...

I read that in the notes for the 20.2.1 driver but I've tried even older versions to try this. It doesn't seem to be fixed at all

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sint wrote:

I read that in the notes for the 20.2.1 driver but I've tried even older versions to try this. It doesn't seem to be fixed at all

i am not seeing problems like yours on a 4K panel with an RX 480 

recent release notes have mentioned the RX 5000 cards still have some problems to iron out

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this happens on navi cards

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Thank you for the information. I really hope this gets fixed soon. This is way more frustrating than I thought tbh.

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Anonymous
Not applicable

We should have our Power Efficiency options back soon they working on the update.

  https://community.amd.com/thread/247970

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Do you know if there's any guide on utilizing power efficiency. I was always afraid of touching stuff in wattman simply because I didn't wanna overclock my GPU or anything similar. But at this point ,if power efficiency comes back, I'm willing to give it a try.

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Do you have the Power Limit set to the max + value? (all the way to the right:

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I did not, but that is something I did try before (only the power tuning though and not the fan tuning) and turned it back down after it didn't fix the stutters. However, mine differs a little from yours. My fan tuning only goes from % (default was at 50%) and Power tuning limit goes up to 50%.

I'll try putting both at max and see if does any help. Thank you!

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makkara
Adept II

Looks pretty normal to me. Try cap the fps to 100/120/144. RTSS is good for that.

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I don't believe the stutters on DFO are normal at all for a computer like this.

As for PUBG, I've seen tons of streamers and videos online but none of them have that constant microstutter that I have. Even the graph of RTSS shows a huge frame drop every 5~10s.

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drivers cause that im experiencing same thing and its the driver all we do is wait and wait and wait.... 3 weeks have passed since i got my 5700xt and still no working driver for my 240hz freesync monitor this is a joke im laughing and crying at this point

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they release their drivers around 10 -11:30 pm so hopefully we might get a driver update withing 1 hour from now

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Is it usually on sundays or something? And thanks for the information I'll definitely be on the lookout!

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viventis
Adept I

Any chance your micro-stuttering happens while using  Directx 12 in a game that does not pre-cache shaders?  (like Battlefield 5).  If so, the game should smooth out after a few minutes.

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I thought that might be the case so I kept playing for 30 minutes just to keep testing, and nope it seems to still stutter.

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Power Limit and Fan tuning are two separate things......why would you set your fans to 50%?? I only said Power Limit....this is the problem. Too much candy/settings without any directions.

Here is a old article but still relevant

https://community.amd.com/thread/195150 

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I mean I didn't... that was what the default settings was at hence why I asked. The moment you choose to tune it (swap the choice to enabled for fan tuning as it shows on your screenshot) it defaults at 50%, otherwise there's no max fan speed % shown.

And yes, there's too much candy/settings without any directions, hence why I asked.

Thank you for the article I'll take a read into it.

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well looks like we gonna have to wait a loooong time for a working driver...

Im seriously thinking going for RMA

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Matt_AMD
Community Manager

We have an existing thread on this issue which you can use to provide your feedback and track future status updates. 

5700 Navi Clock frequency down clocking & fluctuating causing stuttering and poor performance 

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