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Drivers & Software

nazdraa
Journeyman III

Log utility driver issue

Hello

I saw someone asked a question about this , i have same issue so i wanted to know if there is any breaktrough so far

screenshot 1

screenshot 2

screenshot 3

Thanks in advance

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30 Replies
ray_m
Community Manager
Community Manager

Re: Log utility driver issue

What GPU ? 
What OS ?

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nazdraa
Journeyman III

Re: Log utility driver issue

win7 64bit and R9 280X

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heath_toolcraft
Journeyman III

Re: Log utility driver issue

Hi, I have the same issue and I know there were no 'uninstalled drivers' when I first installed Windows, but I don't know when the 'AMD log Utility Driver' arrived as an unknown device.

Windows 7 Service Pack 1 64bit.

AMD Radeon HD 7800 Series (7870) - Software Adrenalin 2019 v 19.7.1.

Any advice on where to locate the driver for "AMD log utility driver". As per the screen shots attached originally Windows fails to find any relevant drivers and I haven't located anything on the AMD site.

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kingfish
MVP

Re: Log utility driver issue

This is a bug affecting Win7...normally the message pops up once and you never see it again. There is also a yellow flag in Device manager. I just delete it. The bug does not affect the drivers or other options/functions.

Add your voice to the report > AMD Issue Reporting Form 

heath_toolcraft
Journeyman III

Re: Log utility driver issue

kingfish - thank you for the information, much appreciated. I'll add the issue on the link as you suggest.

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nazdraa
Journeyman III

Re: Log utility driver issue

Thank you  , will do the report

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ray_m
Community Manager
Community Manager

Re: Log utility driver issue

Thanks for the feedback, we're looking in this issue. 

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firatsogut
Journeyman III

Re: Log utility driver issue

I have this problem too, but I don't know if the computer is affected.
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ray_m
Community Manager
Community Manager

Re: Log utility driver issue

You can safely ignore the message (and disable the device in the Device Manager, if you wish).

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