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Drivers & Software

SunBuns101
Journeyman III

LiveKernelEvent Code 1a8

Computer Type: Desktop

GPU: RX 5700 XT

CPU: RYZEN 5 3600x

Motherboard: MSI X470 gaming Plus

BIOS Version: 7C02v3A

RAM: 32GB CORSAIR VENGEANCE

PSU: Corsair CX Series 750 Watt 80 Plus Bronze (renewed)

Operating System & Version: WINDOWS 10 Home 19042.804

GPU Drivers: Adrenalin Driver Version: 21.2.3

Description of Original Problem:

Hi. I've been having repeated crashes at random times where my screen just freezes and I'm forced to restart my PC by shutting it down with the power button.

 

Here is the crash log: 

 

A problem with your hardware caused Windows to stop working correctly.

Problem signature

Problem Event Name: LiveKernelEvent

Code: 1a8

Parameter 1: 1

Parameter 2: 0

Parameter 3: 0

Parameter 4: 0

OS version: 10_0_19042

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.19042.2.0.0.768.101

Locale ID: 1033

Extra information about the problem

Bucket ID: LKD_0x1A8_KEYBD_HOTKEY_GraphicsDriver_AMD_DriverNoModeSet_dxgkrnl!DISPLAYSTATECHECKER::CreateBlackScreenLiveDump

Server information: d7f1752d-f3e6-42cf-8afd-eed1dbf89f6c

Troubleshooting: I've tried reinstalling Windows, reinstalling graphics drivers, scanning for corrupt files, underclocking, and nothing seems to be working. I've seen that other people have been having this problem too. I'm aware that there have been consistent problems with the 5700xt and it could be that I just got a bad card but I'm not sure. I'm not sure if this is related but I've had peripherals disconnect occasionally too so maybe it's a PSU issue? Not sure. Could really use some help.

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