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Drivers & Software

ckohn
Adept I

Linux failure to boot on Ryzen 5 3600

I am upgrading a Centos 7.5 system from an AMD Phenom II 1055T processor that has run trouble free for years to one on a MSI B550 Motherboard with a Ryzen 5 3600 processor and I cannot get it to boot.

In desperation I have tried live versions of Centos 7.5, Ubuntu 16, 18 and 20.04, Clear, and Debian and I have tried both the 7C91vA0 and 7C91vA43 BIOSes, all with the same or similar result, they get a part screen into the boot and fail. Often the screen indicates "unknown chipset", "ACPI error", or "unknown chip XID 641".

I have researched the Net and found that Centos does not support Ryzen and only the vague statement that Ubuntu runs on any amd64, which I understand the Ryzen 5 3600 to be.

I am prepared to change MB or CPU or both but not until I have some assurance that it will work.  I think that Centos or RedHat support only a few high end AMD processors and hence am prepared to switch to Ubuntu 20.04, but I don't want to commit until I know that the cpu / MB will work.

Any suggestions would be much appreciated and thanks.

Carl

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8 Replies
ableeker
Adept II

I've had no problems at all installing, and running Ubuntu 20.04 on my AMD Ryzen 3700X on a Gigabyte X570 Aorus Pro.

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Thank You!  Very much appreciated, the first positive response that I

have had.  I had really understood that the x86_64 was a "standard". 

Since the early '80s I have successfully built my own systems until

now.  I run both Ubuntu and Centos with VMWare virtuals systems and am

reluctant to give up on the Centos but now I will be checking into and

try to understand all the variables.

Do you have any idea what the OS is sensitive to and that is different

in your configuration?

Regards,

Carl

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I have now reviewed most of what is available on the Net and as far as I

can see the 3800X is a big brother to the 3600, more cores and higher

frequency, but the same AMD64 / EMT64T 64 bit technology.

Could the MB implementation make the difference?  Any ideas?

Thanks,

Carl

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I have now managed to boot Ubuntu 20.04 by using the setting

"acpi=off".  This suggests a BIOS incompatibility with Ubuntu.

BUT the result seems to be that it runs on a single CPU core.  I get the

UEFI BIOS but no performance.

More testing to be done!

Thanks for any help,

Carl

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I just tried to install the following on Ryzen 2700x with Asus Crosshair Hero VII (Wifi).

ubuntu-mate-20.04.1-desktop-amd64
 ubuntu-20.04.1-desktop-amd64

Neither will boot from Live USB or install.
I also have an RX5700XT on the system so that Navi 10 GPU might be a problem as well...

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I've never even considered problems with AMD processors. I know the kernel supports AMD processors, so when I'd updated to an Ryzen 7 3700X on a Gigabyte X570 Aorus Pro, running a Vega 64, I just installed Ubuntu 2.04, and didn't expect issues. And, (luckily?) I didn't see any.

Well, acpi=off means you're shutting down any, and all power features. I've found out that this may indicate a BIOS problem. I've also found an interesting page describing a very similar issue at ask ubuntu. Maybe this will help?

I am extremely pleased to report that my system upgrade consisting of:

Ryzen 5 3600

MSI B550 Tommahawk

XPG  GAMMIX D10 DDR4 memory

Nvidia Geforce GTX 1650 display processor

is up and running reliably on Centos 7.8 (Linux

3.10.0-1127.19.1.el7.x86_64).  It also runs fine with Ubuntu 20.04.

What is required is to insert "idle=loop" into the grub configuration

line "linux16" before booting and afterwards into the regular

/boot/grub2/grub.cfg file.  This let the system run with all CPUs active

(the system sees 12) all the time which uses more power and raises the

CPU temperature a bit.  BUT it works!

Thanks for your support,

Carl

Correction: "idle=poll"

Apologies,

Carl

Carl E. Køhn

(647)299-1508