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Drivers & Software

RonPierre
Journeyman III

Laptop Freezes

I have a new Dell Inspiron 15 3000 laptop. I have an external monitor connected, an HP S2031. I have an AMD Radeon Vega 8 Graphics display adapter. About once every week or week and a half the laptop freezes (I might be using Photoshop or I might just be online), no error message, and I have to restart. When it restarts, the laptop works, but there is nothing on the external monitor. The only way I can get the monitor working again is to install AMD Software Adrenalin Edition. I have to do that every time this happens. What's happening and how can I remedy this problem? Thank you!

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