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Drivers & Software

Journeyman III

Laptop freeze and crash after updating the video card

Hello, I am currently contacting you thanks to the translation.

My problem is that the mouse and laptop get stuck when updating the video card. When I upgrade the video card to the upper version, my laptop freezes and I have to use the old video card drivers. The video card version I am currently using is 15.7.1  I want to use more updated drivers, please help.

My system features:
AMD A6-6310 APU with AMD Radeon R4 Graphics
[AMD Radeon R5 M330 + AMD Radeon(TM) R4 Graphics
(Hp notebook 15af-102nt)

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