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Drivers & Software

Adept II

Re: Just Cause 4 crash

I am experiencing repeated crashes in Just Cause 4 using an RX 5600 XT with the 20.9.2 driver. The error message states something about possibly running an infinite loop. Sometimes it happens immediately after loading the level, sometimes after a few minutes of playing. Once the crash occurs, I cannot even launch the game anymore, I have to reboot the PC, only then it runs again. Tried reinstalling the same driver, but I had no success, still crashed with the same error message. My last hail Mary was to install the latest Optional driver, 20.11.2, and I've been able to play for 15 minutes without a crash. I have to note though, that before these crashes started occurring, I was able to play for an hour or so without crashes. Once the crashes started, they never ended. 

I have to mention that I was running an XFX RX 580 8GB, GTS XXX edition before this new card, and never experienced such issues with the 20.9.2 driver. Once I replaced it with the RX 5600 XT, I did a driver install with Factory Reset.

Is AMD aware of these issues?

My system configuration is:

MB: Gigabyte Z390 UD

CPU: Intel i9 9900K (PL limits set to Intel spec, max. TDP 95W)

GPU: MSI Radeon RX 5600 XT MECH OC

RAM: 48 GB Micron DDR4 CL19@3000MHz

SSD: Micron_5100_MTFDDAV240TCB 240GB SATA M.2


PSU: Seasonic S12III-500, 80+ Bronze, 500W

OS: Windows 10 64-bit 1909