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Drivers & Software

orioslinger
Adept I

Is there any reasonable ways to fix radeon black screen bug for the 5000 series?

Recently I set up the new parts for my computer, and during the set up for the graphics card I ran into the dreaded black screen bug for the drivers.

the procedure went as a lot of others that run into the problem. I download the detector for the card, and I choose to install the suggested 20.4.2 update, at around 80% the whole screen just goes black and it permanently stays that way till I go in safe mode and remove them with a DDU. my specs and parts are brand-new and fully updated with the BIOS and windows is at 2004. thanks to anyone who can offer any suggestions.

here are the specs of the computer:

ryzen 5 3600

ASRock B450 steel legend mobo

G.Skill TridentZ 3200MHz 8GB x 2

XFX Radeon 5500 XT

I have already submitted an error form to AMD and hopefully it can be better repaired with the upcoming July update.

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