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Drivers & Software

chickenball123
Adept I

Is it okay to disable AMD External Event Utility since it's solve my BSOD error!

Hi everyone!
My laptop has "Thread_stuck_in_device_driver" and every methods I've tried is not work (even change SSD!) So I disable AMD External Event Utility and mylaptop work normally.

Is it safe to do this.
p/s: I'm still trying to find a way solve this BSOD.
My laptop: Dell Vostro 3550 Win10 64bit
AMD graphic driver: Radeon 6600M and 6700M Series.
Intel 3000 hd
when Having it disabled, my latop screen wont turn on after sleep.

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2 Replies
kingfish
MVP

Re: Is it okay to disable AMD External Event Utility since it's solve my BSOD error!

What OS? What Intel graphics?

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drallim
Elite

Re: Is it okay to disable AMD External Event Utility since it's solve my BSOD error!

It should be safe but some things won't work. Freesync won't work, global hotkeys won't work, etc.

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