Drivers & Software

[mungo]

Here is my DXDiag:

https://pastebin.com/SJUfRZwn

[the_slayer]

I doubt it depends on the monitor tbh, I have an AOC AG241QX and freesync NEVER worked to me. On GTA it does reduce the tearing but not delete it, on Crysis freesync only works in windowed mode ( Take a look here please​), while in other games it won't work in any way.

[mungo]

AMD are you still into this?

Any news about it?

[raonimrv]

Maybe something changed in the recent drivers in the way it handles Freesync and older monitors implementation of the tech is now outdated for it to work properly?

[Matt_AMD]

Please try the fix above regarding disabling Windows DVR.

[Matt_AMD]

I have created a ticket with engineering and they are looking into it. The problem is we don't have very many reports, just a few users with this monitor, and i myself have not been able to reproduce the issue despite having the same monitor and graphics card. I'll update the thread if and when i have anything to share.

[jd9786]

mungo​ do you also have a black screen/signal loss issue? And are you using DP or HDMI?

[Matt_AMD]

Just an update, we are still looking into this issue.

[Matt_AMD]

Thanks but no need, we are already looking at the issue and do not require any further DXDIAG reports or demonstrations of the issue.

[mungo]

Yes i know this issue while using DP and 17.12.1.

At the moment im using the latest Driver and HDMI.