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Drivers & Software

johnporter29
Journeyman III

Intermittent Sound Issue with Display Port

I'm having issues with the sound when using a Display Port cable to connect a LG 34" Ultrawide Monitor to my PC via a AMD Radeon R9 390. Full specification of my PC is below.

When I play video's on YouTube I lose sound for x seconds then it comes back and everything is okay until I close my browser. The next time I goto YouTube the issue re-occurs.

When I launch a game I get the same issue.

If I switch to a HDMI cable, the issue doesn't re-occur.

Things I've tried so far:

Re-install AMD drivers for Video Card several times

Changed Display Port Cable (even purchased a VESA Certified Display Port cable)

Changed to HDMI (resolves issue but would like to try and determine the issue with the Display Port)

My PC Specification is:

Intel Core I7 7700K (running at Stock)

32GB DDR3 RAM

AMD Radeon R9 390

Gigabyte Z270-HD3P-CF Motherboard

Currently have 19.5.2 drivers installed.

Anyone have any pointers or suggestion on how to fix?

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1 Solution
johnporter29
Journeyman III

Have solved the issue. Appears the issue is with the drivers for the High Definition Audio Device, works fine on 10.0.1.7, if I update to the latest version, I get the issue.

View solution in original post

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1 Reply
johnporter29
Journeyman III

Have solved the issue. Appears the issue is with the drivers for the High Definition Audio Device, works fine on 10.0.1.7, if I update to the latest version, I get the issue.

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