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Drivers & Software

gabhuang
Journeyman III

Re: Installation of AMD chipset driver 2.07.14.327 failed (Error 1603)

To solve the PCI device driver problem which caused the entier AMD chipset driver not installed:

Check your log you will probably see something like this:

MSI (s) (04:E8) [15:51:59:256]: Product: AMD PCI Driver -- Error 1309.Error reading from file: C:\Users\[UserName]\AppData\Roaming\AMD\Chipset_Driver_Installer\AMD_Chipset_Drivers\{2457B349-20D8-423A-B291-CD885B9108A1}\IODriver\PCI\PCI Driver\W7x64\dpinst64.exe.  System error 3.  Verify that the file exists and that you can access it.

But the driver package actually uncompress the files into C:\Users\[UserName]\AppData\Roaming\AMD\Chipset_Driver_Installer\AMD_Chipset_Drivers\{2457B349-20D8-423A-B291-CD885B9108A1}\IODriver\PCI\PCI Driver\WTx64

If this is the case, just rename the folder name back to W7x64 and run the installer again.

And after driver installed, you can remove the entire Roaming\AMD\ directory.

moehadidi
Journeyman III

Re: Installation of AMD chipset driver 2.07.14.327 failed (Error 1603)

I just tried to install the last chipset drivers (2.07.14.327) and it failed (i am on windows 10 2004)

I looked at the installed logs and found a lot of errors like this.

MSI (s) (D0:74) [10:50:21:589]: Folder is not accessible: C:\Users\[YOUR_ACCOUNT_NAME]\AppData\Roaming\AMD\Chipset_Driver_Installer\AMD_Chipset_Drivers\{2457B349-20D8-423A-B291-CD885B9108A1}\IODriver\PCI\PCI Driver\W7x64

I looked at the installed files and the directory was named WTx64 instead of the W7x64 the setup was looking for (inside, i found all the files the setup was missing).

Steps to fix :

1 - Run the installer once (let it fail)

2 - go the directory (use your user account name for [YOUR USER ACCOUNT] )

C:\Users\[YOUR USER ACCOUNT]\AppData\Roaming\AMD\Chipset_Driver_Installer\AMD_Chipset_Drivers\{2457B349-20D8-423A-B291-CD885B9108A1}\IODriver\PCI\PCI Driver\

3 - Rename WTx64 to W7x64

4 - Run the installer again, it should complete successfully.

PS: I copied the above from another place. It worked with me, without the hassle of removing nor adding drivers.

masu
Adept I

Re: Installation of AMD chipset driver 2.07.14.327 failed (Error 1603)

unfortunately this didn't help

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epsilons
Adept III

Re: Installation of AMD chipset driver 2.07.14.327 failed (Error 1603)

I'm trying to install AMD Chipset Drivers 2.07.14.327
Anyone found a solution for the following error message please ? I do not have a RAID setup at all.

System configuration is not compatible for RAID drivers or applications installlation.

My system :

  • Windows 10 Pro v2004 (may 2020 update)
  • AMD Ryzen 7 3800XT
  • ASUS ROG Strix X570-E Gaming (BIOS v2606)
  • AMD Radeon RX 5700 XT (Sapphire Nitro + Special Edition)
  • AMD Radeon Software v20.8.2
  • AMD Ryzen Master v2.3.0.1591

Please help !

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epsilons
Adept III

Re: Installation of AMD chipset driver 2.07.14.327 failed (Error 1603)

Hey mate, have you found a solution yet? I'm facing the exact same problem right now.

Look at my reply here :

https://community.amd.com/message/2991115?commentID=2991115#comment-2991115 

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shenny79
Adept I

Re: Installation of AMD chipset driver 2.07.14.327 failed (Error 1603)

I have exactly the same problem and no solution yet. Now I am just waiting for the next drivers version hoping to be more lucky next time.

epsilons
Adept III

Re: Installation of AMD chipset driver 2.07.14.327 failed (Error 1603)

Have you used AMD CleanUp utility or Display Driver Uninstaller (DDU) before trying to install the AMD Chipsets Drivers?

I'm starting to think DDU is what broke my chipset driver installation.

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chucktownrc51
Adept II

Re: Installation of AMD chipset driver 2.07.14.327 failed (Error 1603)

Any fix for this yet?  These software issues are getting old AMD. 

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elstaci
MVP

Re: Installation of AMD chipset driver 2.07.14.327 failed (Error 1603)

as far as I am aware, DDU doesn't delete any Motherboard drivers. Only the Graphics and Audio drivers from your GPU card and its related software.

As for the RAID error it is possible you have some BIOS Setting set to RAID. Like changing SATA AHCI Controller to RAID Controller in BIOS.

Check Device Manager and see if you see any RAID drivers installed.

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shenny79
Adept I

Re: Installation of AMD chipset driver 2.07.14.327 failed (Error 1603)

Thanks for the hint but I checked in the BIOS - SATA Mode is set to AHCI, not RAID (which is the alternative option). Also, I cannot find anything suspicious in Device Manager.

I didn't uninstall the previous version of the chipset drivers since I am afraid that this could lead to more issues. At least, my system is stable now and I could live with the older drivers for a few months more.

What find as a little bit puzzling is that there is no sign from an AMD representative in this discussion to tell us whether they are taking our issues into account and whether they are planning to address them  It looks as if we have been completely forgotten.

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