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Drivers & Software


Re: Installation of AMD chipset driver failed (Error 1603)

Can not speak for the Moderators, but they are aware of all threads here at AMD Forums. If they feel it is a bug they probably already advised the dept. in charge of Chipset drivers about the issue.

But the best way to let AMD Support know is by having Users open a AMD Service Request (Official AMD Support).

Journeyman III

Re: Installation of AMD chipset driver failed (Error 1603)

None of the solutions floating around the internet worked for me. I decided to do some digging and just start clicking on things because I figured I couldn't make it any worse and was confident I could fix anything I screwed up.
I eventually stumbled upon a utility that shows up after you run the initial extraction of the driver installer. In C:\AMD\Chipset_Driver_Installer\ChipsetDriversExtract\MSIFiles\Packages is an application called "AMD_Chipset_Drivers" that will fully uninstall any currently installed chipset drivers.
After running the utility, select the remove option, click next, click remove, let it do it's thing and restart after it's done.
My install went without a hitch after this.
Adept III

Re: Installation of AMD chipset driver failed (Error 1603)

shenny79elstacichucktownrc51 masu amdmatt

I've found the only working solution for this problem so far !

Sadly, it's probably not the most efficient solution, but you'll have to format your Windows drive (OS drive, usually your SSD / NVMe drive) and start afresh with a spanking brand new Windows installation. Please note that you can't keep your apps and settings, I tried and if you do keep your apps and settings, you'll be stuck with the same error message when you try to install the AMD Chipset Drivers again.

Here's what I tried before going all-in by formatting my PC, which wasted tons of time, and did not work at all in the end :

  • Re-installed Windows 10 (while keeping personal files, apps and settings)
  • Flashing BIOS to older version (v2408 - ASUS ROG Strix X570-E Gaming)
  • Flashing BIOS to latest available version (v2606 - ASUS ROG Strix X570-E Gaming)
  • Loaded optimized default BIOS settings (press F5 and then Save & Reboot for ASUS motherboard)
  • Uninstalled AMD Chipset Drivers
  • Uninstalled AMD Radeon Adrenalin Software
  • Uninstalled AMD Ryzen Master
  • Ran Display Driver Uninstaller (latest version) in SAFE MODE
  • Ran AMD CleanUp Utility (latest version) in SAFE MODE
  • Manually deleted the following folders and files :
    • C:\AMD
    • C:\Program Files\AMD
    • C:\Program Files (x86)\AMD
    • C:\Users\[your username]\AppData\Local\AMD
    • C:\Users\[your username]\AppData\LocalLow\AMD
    • C:\Users\[your username]\AppData\Roaming\AMD
    • C:\Users\[your username]\AMDRM_Install.log
    • C:\Users\[your username]\AMD_RyzenMaster.log
  • Manually deleted every AMD related keys, strings & values from the Windows Registry (regedit.exe) that I could find.

Needles to say, the next time i'm facing an issue with AMD driver i'm not wasting a second trying to fix it, i'm formatting immediattly. Took only 8 minutes on my NVMe SSD to format / install windows. I wasted a good 10 hours trying to fix it prior end, which was a complete waste of time.

Adept III

Re: Installation of AMD chipset driver failed (Error 1603)

I too tried that, but unfortunatly it did not work out for me. The utility told me I had "no chipset installed" so nothing can be uninstalled using that utility. In the end, the only solution that worked for me was to format my PC...

I'm pretty sure DDU has something to do with the issue I had because I used it after having trouble updating to Radeon Software v20.8.2 and this is exactly at that moment that my Chipset Driver started to refuse to install.

My recommendation would be to avoid using DDU and AMD CleanUp utility at all cost. Never use those app. Trust me, just dont. They were created with good intention, but I don't think the people behind them have full knowledge of what they delete in the windows registry and all that stuff, ending up creating more problems than solution. Not the first time I have issue after running DDU or AMD CleanUp utility. Never again.

(see this reply : )

Adept I

Re: Installation of AMD chipset driver failed (Error 1603)

I am not so much concerned with the re-format and fresh installation of Windows as with the following fresh installation of drivers, applications, games, etc. It usually takes me half a day to complete all the usual stuff. I am running on SATA SSD, not NVMe but I doubt that this would save me much time anyway.

Besides, running drivers that are a few months old is not that critical issue for me to make me waste hours in re-installing, etc. just because of a buggy installer (no thanks to AMD). In fact. I have noticed that some of the default Microsoft drivers date as far back as 2009 but this does not prevent me from running a stable system.

Adept I

Re: Installation of AMD chipset driver failed (Error 1603)


Thanks for your solution!

To anyone still reading this thread: I managed to install the new chipset drivers by creating a local Administrator user in Windows 10. Log out from your original user account, log in to the new one and install the chipset drivers.


Journeyman III

Re: Installation of AMD chipset driver failed (Error 1603)

I noticed that Gigabyte recently added AMD Chipset Driver v 2‎.07.21.306 dated 2‎020/08/11 on their support page for the Aorus X570 Master series. These have installed without issue and all seems stable since.

You may want to check your motherboard manufacturer's site and check if they provide their 'own' chipset driver.

Adept I

Re: Installation of AMD chipset driver failed (Error 1603)

Agreed, shenny79. I would not fresh install Windows for something like this, due to time required to setup apps as you explained. (That is a final, nuclear option IMO.) The previous chipset driver (2.04) installs and works fine. (If 2.07 won't uninstall, that's fixable, see my post above.) I also disagree with epsilons that DDU or AMD Cleanup is a problem, but obviously it should only be used with patience and care (and when full driver uninstall is needed).

That said, AMD really should have pulled this 2.07 driver and released a quick fix focused on installer. Disappointed this driver is still available, as it's no doubt causing problems for more and more people every day.

Adept II

Re: Installation of AMD chipset driver failed (Error 1603)

What worked for me.

1. Try to install normally. Will error out.

2. Navigate to folder c:\Users\YourUserName\AppData\Roaming\AMD\Chipset_Driver_Installer\AMD_Chipset_Drivers\

Inside there is an executable AMD_Chipset_Drivers.exe 
If unable to locate, maybe enter the subfolder named {2457B349-20D8-423A-B291-CD885B9108A1}

3. Run AMD_Chipset_Drivers.exe and select to remove all drivers. No reboot required.

4. Try to install again = Success

Everything else involving deleting folders, checking for updates or even own AMD cleanup tool is pure BS.

Adept III

Re: Installation of AMD chipset driver failed (Error 1603)

I want to confirm that this worked perfectly for me.

Thank you for sharing results!!