Same problem here. I realized that in the installation folder exist very few subfolders comparing to prior versions of chipset drivers. There is no always the users to be the problem. AMD fix it
O/S: Windows 10 Pro x64 (latest build version with all updates)
CPU: AMD Ryzen 7 2700X
M/B: Asrock Fatal1ty X470 Gaming K4
GPU: XFX AMD Radeon RX 5700 XT THICC II
RAM: G.Skill FlareX F4-3200C14D-16GFX
PSU: SEASONIC FOCUS+ GOLD 1000W
Cooler: ZALMAN CNPS7X LED+
HARD DRIVE: SanDisk Ultra II 960GB
OPTICAL DRIVE: HL-DT-ST DVDRAM GH24NSC0
MONITOR: AOC AGON AG251FZ (1080p) DP Connection
CASE: Cooler Master N600
SOUND: Realtek High Definition Audio (ALC 1220)
SPEAKERS: Logitech 5.1
HEADSET: Creative Sound BlasterX H5 Special Edition
(Latest Drivers/BIOS/FIRMWARE for all devices)
Same issue. I installed fresh Windows 10 2004 a few days ago, installed chipset drivers (the most recent at that time), everything was fine. Yesterday I noticed the new version of chipset drivers (2.07.14.327), tried to install it and it broke everything - installation failed, "AMD Chipset Software" disappeared from the list of installed programs in Windows 10, and now I can't install any version of chipset drivers - installation fails. Typical AMD...
ASUS ROG Strix B450-I Gaming, Ryzen 5 3600, all latest updates (Windows, BIOS, drivers).
Run MS Troubleshooter hit next, then uninstalling and from the list choose amd drivers (only chipset drivers) one at a time and uninstall it. Then reboot and install the chipset package.
After using the AMD cleanup tool and retrying (and failing again) I gave up and reinstalled an older version.
I was able to fix the issue (i.e. install chipset drivers version 2.07.14.327) by creating a new local (i.e. not connected to Microsoft account) administrative Windows user account, logging into it and installing the chipset drivers from it. After successful installation and reboot I deleted that user account.
Hi, I've got same problem but I've got sorted out just now. If the instalation of the new drivers remove your old chipset drivers ( as my case ) restart the system and install old drivers again. After that go in Add/Remove programs and uninstall chipset drivers manually and restart again. After that you should be able to install new drivers with no problem. At least thats wotk in my case. Also be sure you have deleted AMD extraction folder from previous chipset drivers. I hope that's gonna work for some of you.