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Drivers & Software

Journeyman III

Incorrect driver installed

My laptop is a Dell Inspiron 15 3567 and it has dual graphics that is AMD R5 M430 and Intel HD620. I started experiencing problems with my AMD driver after updating it to the latest software. I've been getting bluescreen errors displaying amdmag something like that. So I uninstalled the driver and re-installed it but it installed the wrong driver. The driver being installed now is AMD FirePro W9000 which is not the driver for my laptop. I even used AMD Uninstall Utility thinking when I re-install the problem will be fixed. So please help me with this.

1 Reply
Community Manager

Please provide the full specs of your system, including the CPU model.

What is the EXACT name of the driver file you downloaded ?