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Drivers & Software

Adept II

I need help troubleshooting this error message 'Faulting application name: Radeonsoftware.exe'

Hi Guys,

Occasionally I am getting the following error:

Faulting application name: Radeonsoftware.exe, version:, time stamp: 0x5e330423
Faulting module name: Radeonsoftware.exe, version:, time stamp: 0x5e330423
Exception code: 0xc0000005
Fault offset: 0x0000000000405a07
Faulting process ID: 0x2b74
Faulting application start time: 0x01d5e83a7696bfd9
Faulting application path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Faulting module path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Report ID: 7187ded3-9df4-41cf-acea-70ffa427017f
Faulting package full name:
Faulting package-relative application ID:

Can you please assist with this error. Attached please 2 screenshots, one with current tuning settings and the other with driver details.

Thanks and regards,


1 Solution
Adept II

Hi guys, if Hardware acceleration does not solve the issue, please try and update to 20.4.2 If the issue still persist, than unfortunate you have another issue than the one that I reported. In-fact if you check the release notes of the update, it  states that the symptoms that I was experiencing and others in this thread got solved.

Hope that this clarifies everything. If you have any queries just ask, and will try and help you:)

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