Drivers & Software

[bountyyy]

Hi Kavaliermalta,

I have the same problem. Did DDU and have a fresh OS install. New built computer.

Same damned fault with radeon software when playing games - all between 10min or 3 hours this can happen anytime in any game.

Exception code: 0xc0000005
Fault offset: 0x00000000004082d7

Could you let me know what support you get from AMD?

[kavaliermalta]

So far nothing...... Drivers & Software #AMD Anyone!

[richiez1970]

I too am having this error... any word yet ?

Thanks

[nekotan]

PCH_D4_FROM_ntdll+0x000000000009CC14

I did some digging.

Don't remember where I got it though

[renoxdeception]

Get this error every time I play half life alyx on the latest drivers. Can't play more than 2 minutes before it crashes.

Radeon VII

Faulting application name: Radeonsoftware.exe, version: 10.1.2.1788, time stamp: 0x5e713cb8
Faulting module name: ntdll.dll, version: 10.0.19041.153, time stamp: 0x74437382
Exception code: 0xc0000374
Fault offset: 0x00000000000fdf09
Faulting process id: 0x27bc
Faulting application start time: 0x01d6072050b9f618
Faulting application path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 14283049-74fb-4481-b87b-23f6c29b1256
Faulting package full name:
Faulting package-relative application ID:

[kingfish]

Has everyone reported this to AMD?

https://www.amd.com/en/support/contact-email-form 

[wuba]

I also have this same probelm ever since I got my card in Nov 17 RMAed twice and they said nothing was wrong.

[wuba]

Also having a problem with black screening and freezing also have a similar code.

Faulting application name: Radeonsoftware.exe, version: 10.1.2.1788, time stamp: 0x5e59a285
Faulting module name: Radeonsoftware.exe, version: 10.1.2.1788, time stamp: 0x5e59a285
Exception code: 0xc0000005
Fault offset: 0x00000000004082d7
Faulting process id: 0x3354
Faulting application start time: 0x01d607d31c248a6d
Faulting application path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Faulting module path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Report Id: 10e5ed2d-d40b-49e5-af0e-58a4712bccec
Faulting package full name:
Faulting package-relative application ID:

[kavaliermalta]

Can you please mention your VGA. I am using Radeon VEGA VII. So far been 1 week since I had this issue. 

This error is triggered during gaming sessions or just browsing (In my scenario). 

AMD Corporate‌AMD Business‌ Any insight to this?

[kavaliermalta]

So today I got the error again... This while browsing the web using Brave browser

Faulting application name: Radeonsoftware.exe, version: 10.1.2.1788, time stamp: 0x5e713cb8
Faulting module name: Radeonsoftware.exe, version: 10.1.2.1788, time stamp: 0x5e713cb8
Exception code: 0xc0000005
Fault offset: 0x0000000000412917
Faulting process ID: 0x156c
Faulting application start time: 0x01d608d9c7b43bdf
Faulting application path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Faulting module path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Report ID: 6e71b3a0-592e-4d54-9655-9ab19c98ea8f
Faulting package full name:
Faulting package-relative application ID:

Anyone from AMD can please give us some insight?