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Drivers & Software

mordland
Journeyman III

I'm having an issue installing the Adrenalin 2020 software.

I chose my current graphics card and system software and began installing. It finished the initial install and i restarded my laptop, which is an older Alienware. Upon restart, Adrenalin continued to install and once it prompted me to do the final restart after wiping the old drivers, my screen froze and I couldn't do anything. I had to manually shut off my laptop, and it would not boot up. I tried manually restarting a few times but nothing worked and I am currently resetting my laptop. If anyone can tell me how to prevent this from happening again I would appreciate it.

Thank you

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justviewade
Journeyman III

Re: I'm having an issue installing the Adrenalin 2020 software.

yeah, i got same issue, freeze after installing driver 93% and yesterday get update windows 10 (2004) installation was completed and prompted to restart but, still freeze, and stuck after windows booting logo, please help us.

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mordland
Journeyman III

Re: I'm having an issue installing the Adrenalin 2020 software.

Idk if this will help you but i tried using a slightly older version and it worked, so maybe that will help

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