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susan
Journeyman III

I have an AMD Radeon HD 7660D chipset that I need to update.

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I have an AMD Radeon HD 7660D chipset that I need to update. I can't find it in the website's drop down menus

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kingfish
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Re: I have an AMD Radeon HD 7660D chipset that I need to update.

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Yes you have a APU.....the question is which one.

Run SPECCY ....it's free and will tell you what processor/APU you have. Then pick the correct one:

AMD Drivers and Support for Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, desktops, laptops 

View solution in original post

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kingfish
Volunteer Moderator
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Re: I have an AMD Radeon HD 7660D chipset that I need to update.

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Probably because you have a computer with a APU.

https://community.amd.com/thread/196209 

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susan
Journeyman III

Re: I have an AMD Radeon HD 7660D chipset that I need to update.

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Ok, as I am totally computer illiterate, I have no idea what an APU is and

what to do if I do.

I opened my AMD command center and saw this information that I posted.

Any information would be greatly appreciated! My operating system is

Windows 8.1 64 bit HP desktop.

Driver packaging version is 13.152.1.1-130910a-162702c-HP - not sure if

this is what is necessary.

Thanks!

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kingfish
Volunteer Moderator
Volunteer Moderator

Re: I have an AMD Radeon HD 7660D chipset that I need to update.

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Yes you have a APU.....the question is which one.

Run SPECCY ....it's free and will tell you what processor/APU you have. Then pick the correct one:

AMD Drivers and Support for Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, desktops, laptops 

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susan
Journeyman III

Re: I have an AMD Radeon HD 7660D chipset that I need to update.

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Thank you for helping. I ran the SPECCY and it told me pretty much the

same thing that the graphics tab did on my computer.

This is what SPECCY said - 768 MB ATI AMD Radeon HD 7660D ( HP).

I looked for this on the AMD Drivers website and can not locate this one.

Maybe this one does not have an updated driver due to age?

Thanks again.

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kingfish
Volunteer Moderator
Volunteer Moderator

Re: I have an AMD Radeon HD 7660D chipset that I need to update.

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You do not update the discrete graphics card...you update the APU.

What does it say for CPU??

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susan
Journeyman III

Re: I have an AMD Radeon HD 7660D chipset that I need to update.

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AMD A10-5700 91 °C

Trinity 32nm Technology

I downloaded a driver from HP for my graphics card and it didn't help.

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kingfish
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Re: I have an AMD Radeon HD 7660D chipset that I need to update.

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AMD A10-5700 is your APU:

I already showed you where to get the drivers, but I will do so again now that you know what APU you have:

Go to this page: AMD Drivers and Support for Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, desktops, laptops 

Fill out the choices as I did for you:

Submit...and it takes you here:

A10-5700 with Radeon™ HD 7660D Drivers & Support | AMD 

You have a choice of two drivers...select the 16.2.1

There will be no more updates for those Legacy graphics.

The next thing that will probably arise:

** Windows 7 and Windows 8.1 must be fully updated before attempting to install any AMD driver. All 'critical', 'recommended', and 'optional' (no language packs,etc) updates as well as any Service Packs (SP) must be installed before any attempt to install graphics drivers. If you do not get this message .... keep installing until you do:

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susan
Journeyman III

Re: I have an AMD Radeon HD 7660D chipset that I need to update.

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OMG!

This worked!!!

I can now access the program that was freezing before!!!!

Thank you so much for having the patience to get me thru this!

Thanks for knowing how to fix this, I really appreciate it!

Susan

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kingfish
Volunteer Moderator
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Re: I have an AMD Radeon HD 7660D chipset that I need to update.

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Glad to help..:)

Please mark the answer correct to help others with similar issues...

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