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Drivers & Software

avivilloz
Journeyman III

I have a AMD radeon 8000 HD graphic card, but my computer is not reading it, maybe because I change from windows to ubuntu and again to windows. Now my computer is using the basic windows card/drive. How do I switch it to read the AMD? I tried already do

maybe because I change from windows to ubuntu and again to windows. Now my computer is using the basic windows card/drive. How do I switch it to read the AMD? I tried already downloading drivers, but it didn't work, everytime I click the screen with the right mouse button and try to access the AMD it says that there is a problem with my drive, etc.

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Operating System

Windows 10 ‎(X64)‎ 1809
System install date: 5/14/2019
https://www.driverscloud.com/

Processor

AMD A10 clocked at 2.50 GHz
Processor frequency measure (core0): 3.24 GHz
Number of cores: 4 physical, 4 logical
Processor socket: Socket FP2 (827)
CPU Temperature (core 0): 93.13 °C
https://www.driverscloud.com/

Motherboard

ASUSTeK COMPUTER INC. X550DP 1.0
Serial number (motherboard): BSN12345678901234567
SKU Number: ASUS-NotebookSKU
Bios version: 207
Date: 9/9/2013
https://www.driverscloud.com/

Chipset

Northbridge : AMD K15 IMC
Revision ID: 00
Southbridge : AMD A76M FCH
Revision ID: 2.6
https://www.driverscloud.com/

Memory

8 GB total memory type DDR3 to 809.55 MHz
Memory chip SK Hynix of 4 GB
Maximum frequency: 800 MHz
Max bandwidth: PC3-12800
Memory chip SK Hynix of 4 GB
Maximum frequency: 800 MHz
Max bandwidth: PC3-12800
https://www.driverscloud.com/

Graphics card

AMD Radeon HD 8650G
DirectX version installed: 11.0
AMD Radeon HD 8600M Series
DirectX version installed: 11.0
https://www.driverscloud.com/

Harddrive

Harddrive ST750LM022HN-M750MBB of 698.64 GB SATA II
Firmware: 2AR20002
SATA version: SATA Rev 2.6
Serial number: S2Y7J9FDA07788
https://www.driverscloud.com/

CD-ROM

MATSHITA DVD-RAM UJ8C2 S
Event type: DVD-RAM Recorder
Firmware version: 1.00
https://www.driverscloud.com/

Network

Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
Adapter type: ethernet
Microsoft Wi-Fi Direct Virtual Adapter
Adapter type: IEEE 802.11 wireless
Microsoft Wi-Fi Direct Virtual Adapter #2
Adapter type: IEEE 802.11 wireless
Ralink corp. RT3290 Wireless 802.11n 1T/1R PCIe
Adapter type: IEEE 802.11 wireless
Software Loopback Interface 1
Adapter type: Loopback
https://www.driverscloud.com/

Multimedia cards

Advanced Micro Devices, Inc. [AMD/ATI] Trinity HDMI Audio Controller
Advanced Micro Devices, Inc. [AMD] FCH Azalia Controller
https://www.driverscloud.com/

Keyboard

Standard PS/2 Keyboard
https://www.driverscloud.com/

Mouse

Logitech, Inc. M105 Optical Mouse (USB Optical Mouse)
https://www.driverscloud.com/

Screen(s)

Generic PnP Monitor
Manufacturer: SAMSUNG
Maximum resolution: 1920 x 1080
Screen size: 15.3" (34 cm x 19 cm)
Manufacture date: 12/31/2012
Aspect ratio: 16:9
Video input type: DisplayPort Digital Signal
https://www.driverscloud.com/

USB peripheral

Realtek Semiconductor Corp. Asus laptop camera
Supported USB version: 2.0
Logitech, Inc. M105 Optical Mouse (USB Optical Mouse)
Supported USB version: 2.0
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"

AMD A10 clocked at 2.50 GHz "

Doesn't tell us which A10 you have. Look on the bottom of the laptop and read to us what model it says you have. Or figure it out for yourself by choosing one of the three listed graphics:

Laptop graphics update...How to 

"For laptops with AMD processors/APU's:

You do not update the discrete graphics card...you update the APU. This updated driver serves both the integrated and discrete graphics. It is the only driver you install. It is important to know the integrated graphics on some APU's..."

AMD Drivers and Support for Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, desktops, laptops 

I have a Asus R510D. Which driver should I download?

I'm really sorry for the delay.

Thanks.

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that card is in legacy support so there may be a driver on windows update you can use

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HD8000 Series cards are not all legacy

Don't know if he has a laptop

Don't know if he has a APU

Don't know which HD8000 (series) graphics he has

Don't know what OS

INFORMATION REQUIRED WHEN POSTING A QUESTION 

the HD 8000 series are OEM so god knows what was stuffed into the machine besides the graphics

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I am not sure how many variants there are for the HD8000 due to them being OEM only

some chips may even be soldered onto laptop motherboards

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Lots of APU's with 8000 graphics

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kingfish wrote:

Lots of APU's with 8000 graphics

Have not seen one of them, most laptops I have fixed have intel junk in them

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They stopped making drivers for 32 Win 10 last year but the 64 bit WIndows is still supported a 19.6.1 driver is up right now.

The OP likely just had the repository driver load when Windows installed. They need to simply download and install the correct driver.  kingfish‌ already gave the correct link to the driver. I have a laptop HD 8XXX graphics. They were pretty common for a couple years.

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Even my oldest Lenovo machines from the Vista period came with 4GB of memory so they came with 64-bit versions of Windows. Drivers are on Windows update for most of the hardware but a few components need manual installation.

More recent Lenovo machines have drivers galore on Windows update.

A Samsung R540 was completely provided with drivers. An old XP era Dell with a RAM upgrade was able to Windows 10 with most of the machine recognized.

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Where did this 32bit idea come from? The OP never said anything like that. He said he had Win10 64bit.

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Windows 10 is available as 32-bit but not many use it as even very old machines have 64-bit processors so when I refurbish machines I always use the 64-bit version.

Now the OP posted some specs but I am awaiting the GPU-Z report which will give the device ID so it can be checked in a database for a driver

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What? He already has...

And it isn't 32bit.

Operating System

Windows 10 (X64) 1809
System install date: 5/14/2019
https://www.driverscloud.com/

Processor

AMD A10 clocked at 2.50 GHz
Processor frequency measure (core0): 3.24 GHz
Number of cores: 4 physical, 4 logical
Processor socket: Socket FP2 (827)
CPU Temperature (core 0): 93.13 °C
https://www.driverscloud.com/

Motherboard

ASUSTeK COMPUTER INC. X550DP 1.0
Serial number (motherboard): BSN12345678901234567
SKU Number: ASUS-NotebookSKU
Bios version: 207
Date: 9/9/2013
https://www.driverscloud.com/

Chipset

Northbridge : AMD K15 IMC
Revision ID: 00
Southbridge : AMD A76M FCH
Revision ID: 2.6
https://www.driverscloud.com/

Memory

8 GB total memory type DDR3 to 809.55 MHz
Memory chip SK Hynix of 4 GB
Maximum frequency: 800 MHz
Max bandwidth: PC3-12800
Memory chip SK Hynix of 4 GB
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I am aware the original post is using 64-bit Windows. What is not clear is the CPU model installed which GPU-Z report can do along with the graphics in use.

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avivilloz wrote:

maybe because I change from windows to ubuntu and again to windows. Now my computer is using the basic windows card/drive. How do I switch it to read the AMD? I tried already downloading drivers, but it didn't work, everytime I click the screen with the right mouse button and try to access the AMD it says that there is a problem with my drive, etc.

If there is a drive error, you may need to clean the disk with DISKPART. So find another disk and use that, then use a USB cable to recover personal files.

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jdrobinson314
Challenger

It looks like ( he or she or they ) has a laptop as indicated by the information dump, an Asus notebook sku.

I'm going to go out on a limb here and assume that these messages are hitting an international firewall ( driverdump came from a French website ) and are probably getting translated as needed.

Best to look for the updates to the chipset drivers when dealing with these types of system configurations. 

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People need to read all the responses before posting. We know it's a laptop...

"

AMD A10 clocked at 2.50 GHz "

Doesn't tell us which A10 you have. Look on the bottom of the laptop and read to us what model it says you have. Or figure it out for yourself by choosing one of the listed graphics:

Laptop graphics update...How to 

"For laptops with AMD processors/APU's:

You do not update the discrete graphics card...you update the APU. This updated driver serves both the integrated and discrete graphics. It is the only driver you install. It is important to know the integrated graphics on some APU's..."

 

 

AMD Drivers and Support for Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, desktops, laptops