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Drivers & Software

rtk39
Newcomer
‎07-18-2018 03:56 PM

I cannot seem to update my radeon settings to latest, and when I do try to re open it I get a loading screen that does not go away

Hi.

So I was logging on Fortnite a few days ago, and I got a popup that says I should update my graphics driver on AMD Radeon to the latest, and when I tried to check for updates, then tried to do express install, nothing happened and it just keeps loading, and I can't find anything on the internet because no one seems to have this problem, I had to reinstall and it still didn't work and it made my game laggy because it erased all my settings I had and now I just want to fix this so it can work.

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1 Solution
kingfish
In response to rtk39
MVP
‎07-20-2018 09:25 AM

No

1. download and save the new AMD driver and DDU

2. Disconnect from the internet. Unplug the internet cable or disconnect it

3. Remove the current AMD drivers..like I showed you in the guide

4. After removing the old AMD drivers...restart in Safe Mode

5.Run DDU (while in safe Mode) choose AMD and restart...just like the picture in the guide (please look at it)

6. When computer reboots, install the new AMD drivers you have downloaded

7. Reboot after driver install is finished

8. Connect back to the internet

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