I really am not sure but am betting anyone who knows is going to want more information before committing to an answer. The forum header links ask us to provide a static basic set of information as follows to even ask questions. It is more to help the person helping not give misinformation:
When posting a new question, please provide as much detail as possible describing your issue making sure to include the relevant hardware and software configuration.
For example:
- Issue Description: [Describe your issue in detail here]
- Hardware: [Describe the make and model of your: Graphics Card, CPU, Motherboard, RAM, PSU, Display(s), etc.]
- Software: [Describe version or release date of your: Operating System, Game/Application, Drivers, etc.]
