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Drivers & Software

Journeyman III

Horizontal Flickering / Screen Tearing When Viewing Videos With Fast Scenes

Describe your system:

  • AMD Graphics Card
    • AMD Sapphire R9 280X
  • Desktop or Laptop System
    • Desktop
  • Operating System
    • Windows 7 64-bit
  • Driver version installed
    • Radeon Software Adrenalin Version 18.2.2
  • Display Devices
    • Acer H236HL, DVI-D, 1920x1080 @60Hz
    • Acer H236HL, DVI-I, 1920x1080 @60Hz
  • Motherboard + Bios Revision
    • ASRock Z77 Extreme4, 64Mb AMI UEFI Legal BIOS Ver 04.06.05
    • Intel Core i5-3570K @3.40GHz
  • RAM
    • 32768MB

Describe your issue:

  • Horizontal screen tearing during fast-moving scenes when playing videos from browser or local desktop video players (VLC, MPC-HC, etc.)
  • VLC 2.2.8 Weatherwax; Google Chrome Version 63.0.3239.132 (Official Build) (64-bit) via Netflix; MPC-HC (64-bit) Version 1.7.13 (e37826845)
  • Fullscreen and windowed
  • Sample scene from Netflix: One Punch Man Season 1, Episode 3: The Obessive Scientist; 17:25-17:30

Troubleshooting steps taken:

  • Reinstalling latest AMD drivers & rebooting system
  • Installing RadeonPRO software and forcing VSync on VLC profile and alternatively on global
  • Card is not compatible with Enhanced Sync / FreeSync

Possible next steps to take:

Would like some advise regarding next steps to take, such as recommended version to roll back to, or any other steps I could take.