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Drivers & Software

inu5bon3
Journeyman III

HEVC Video Decode with RX580 (Polaris 20)

Hello I have now tried a hole day to fix this issue but i still dont have an solution or Answer.

I have a 5k HEVC Encoded Video that i want to watch via VR. I tried cupple CR Player but all let the CPU (i5-7600K) encode the video witch makes it 100% and doesnt run smooth.

After several testing with various codec methods i noticed that this HEVC video is not encoded by the GPU at all.

my question is why does the RX580 not do his job? I allready installed / Deinstalled the AMD Adrenaline Driver updated everything but this HEVC video is till not "Decoded" by the GPU.

i also found out that aparently it is not even able to decode HEVC, is that true?

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5 Replies
mohdani09
Adept I

It turns out I have the same problem. Have you found the solution?

Attached is the screenshot.

Thanks.

5k player status5k player statusDXVA checkerDXVA checker

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Stanmore
Adept III

My RX580X encodes and decodes that format without issue.

I use VideoProc AI. 

Stanmore_0-1705692058062.png

 

 

 

 

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Thanks for mentioning. I have checked with Video Proc AI. Yes it can detect the decoder. 

I wonder why other software does not detect the hevc decoder?

My playback in VLC and 5K player is very choppy. Do you have any suggestion?

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I’ve moved over to Nvidia.

Tired of AMD and their hardware/software.

Good luck.

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Well, I would not blame you. I have emailed AMD team as well and I am still waiting for their reply (if any). LOL