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Drivers & Software

Journeyman III

Help record and streaming option is missing on Amd adrenaline 2023

somebody help how to fix my problem 

my system

Processpr ; AMD Ryzen 7 4800H with Radeon Graphics 2.90 Ghz 

RAM 16 GBScreenshot (16).png

Window 11 pro

2 Replies
Volunteer Moderator

Unfortunately, some hardware configurations just don't work properly with the AMD official drivers. Laptops and similar systems in particular don't fare well with them, and even worse, the manufacturers rarely update the drivers that are specific to their product's hardware configuration.

I recommend installing drivers directly from the manufacturer of your PC, after using DDU to remove any traces of the old GPU driver, be it Laptop or some other proprietary hardware, and see if the options reappear.  

You may also want to check out Solved: Re: How to stop updates for drivers with Windows U... - AMD Community

ASRock X570 Taichi, Ryzen 7 5700X, 32GB RAM 3600Mhz, Gigabyte RX 6800 XT Gaming OC, Corsair HX1000 1000 Watt Fully Modular PSU, Win11Pro

Thank you for the info, keep helping and stay safe always