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Drivers & Software

tasos4
Adept I

Hello. I just bought a new rx 570. i downloaded the amd programm about drivers etc. i done all the updates. i am trying to play Dota 2 and after 2 mins it crashes and close the app. Motherboard Aorus x470 ultra gaming ram ballistic . do you know what i ha

Hello. I just bought a new rx 570. i downloaded the amd programm about drivers etc. i done all the updates. i am trying to play Dota 2 and after 2 mins it crashes and close the app. Motherboard Aorus x470 ultra gaming ram ballistic . do you know what i have to do  ?

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8 Replies
elstaci
MVP

Re: Hello. I just bought a new rx 570. i downloaded the amd programm about drivers etc. i done all the updates. i am trying to play Dota 2 and after 2 mins it crashes and close the app. Motherboard Aorus x470 ultra gaming ram ballistic . do you know what

It will be really helpful to know your full computer specs.

What type of errors are you getting when the game crashes?  BSOD errors? 

Check Windows Event Viewer under Critical and  Error categories and see if any are related to the game or GPU card or driver.

Run DXDIAG and see if any errors pops up. If you can post the DXDIAG.txt file to your reply.  That will show what files are having issues including Windows and Driver files besides the DOTA files if any.

What temperature is the GPU card showing when the game crashes?

Do you have the latest DOTA patch installed if not done automatically?

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tasos4
Adept I

Re: Hello. I just bought a new rx 570. i downloaded the amd programm about drivers etc. i done all the updates. i am trying to play Dota 2 and after 2 mins it crashes and close the app. Motherboard Aorus x470 ultra gaming ram ballistic . do you know what

Hello elstaci. Thank you for your time. So i am not the best with computers and i dont know a lot of things to tell you the truth.

CPU AMD RYZEN 7 2700

GPU RADEON RX 570 

MOTHERBOARD AORUS X470 ULTRA GAMING 

RAM 2X BALLISTIC X DDR4 8GB

The temperature of Gpu is standard between 60-70.

I dont know about the other things you said about BSOD errors etc. I tried to play fortnite and is going well i can play normal. my issue is in Dota. i am starting the game and after 2 mins it crashes and close the app. Now i uninstaled it and i am trying to install it to see if this will fix the problem. 

hardcoregames_
Big Boss

Re: Hello. I just bought a new rx 570. i downloaded the amd programm about drivers etc. i done all the updates. i am trying to play Dota 2 and after 2 mins it crashes and close the app. Motherboard Aorus x470 ultra gaming ram ballistic . do you know what

check the game,

right click on the game in the left list of games

select properties

select local files

select verify local files

tasos4
Adept I

Re: Hello. I just bought a new rx 570. i downloaded the amd programm about drivers etc. i done all the updates. i am trying to play Dota 2 and after 2 mins it crashes and close the app. Motherboard Aorus x470 ultra gaming ram ballistic . do you know what

THANK YOU VERY MUCH <3 

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el_arantis
Adept III

Re: Hello. I just bought a new rx 570. i downloaded the amd programm about drivers etc. i done all the updates. i am trying to play Dota 2 and after 2 mins it crashes and close the app. Motherboard Aorus x470 ultra gaming ram ballistic . do you know what

Τάσο επειδή οι τελευταίοι Drivers είναι για τα μπάζα δυστυχώς ΄κάνε απεγκατατάση με το DDU https://www.wagnardsoft.com/forums/viewtopic.php?f=5&t=2747 και κάνε εγκατάσταση τους τελευταίους Adrenalin 2019 Drivers 19.12.1 https://www.amd.com/en/support/kb/release-notes/rn-rad-win-19-12-1 Ελπίζω σύντομα να βγάλουν σωστούς Adrenalin 2020 γιατί κι εγώ λόγω προβλημάτων έχω μείνει σε αυτόν. Οι νεότεροι μου κάνουν μαύρες οθόνες και κολλήματα (RX 5700ΧΤ). Ελπίζω να σε βοήθησα.

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hardcoregames_
Big Boss

Re: Hello. I just bought a new rx 570. i downloaded the amd programm about drivers etc. i done all the updates. i am trying to play Dota 2 and after 2 mins it crashes and close the app. Motherboard Aorus x470 ultra gaming ram ballistic . do you know what

el_arantis wrote:

Tasks Because Latest Drivers Are For Trash Unfortunately Uninstall With DDU https://www.wagnardsoft.com/forums/viewtopic.php?f=5&t=2747 And Install The Latest Adrenalin 2019 Drivers 19.12.1 https: //www.amd.com/en/support/kb/release-notes/rn-rad-win-19-12-1  I hope soon to get the right Adrenalin 2020 because I too have been left with problems. My younger ones make black screens and glues (RX 5700XT). I hope, I helped you.

DDU is a fact of life for Radeon users, AMD also has their own tool but world+dog all use DDU

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el_arantis
Adept III

Re: Hello. I just bought a new rx 570. i downloaded the amd programm about drivers etc. i done all the updates. i am trying to play Dota 2 and after 2 mins it crashes and close the app. Motherboard Aorus x470 ultra gaming ram ballistic . do you know what

google translate was 90% accurate from Greek to English

I just replied in Greek because, obviously, tasos4, refers to Greek name. 

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hardcoregames_
Big Boss

Re: Hello. I just bought a new rx 570. i downloaded the amd programm about drivers etc. i done all the updates. i am trying to play Dota 2 and after 2 mins it crashes and close the app. Motherboard Aorus x470 ultra gaming ram ballistic . do you know what

el_arantis wrote:

google translate was 90% accurate from Greek to English

I just replied in Greek because, obviously, tasos4, refers to Greek name. 

That is a very poor result, its not like Greek is some alien language.

 Wonder what Socrates would have to say about that?

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